{"id":466,"date":"2023-05-12T09:51:24","date_gmt":"2023-05-12T09:51:24","guid":{"rendered":"https:\/\/www.playproper.com\/?post_type=product&p=466"},"modified":"2024-03-12T11:18:22","modified_gmt":"2024-03-12T10:18:22","slug":"jackpot-city-casino","status":"publish","type":"product","link":"https:\/\/www.playproper.com\/en-ca\/reviews\/jackpot-city-casino\/","title":{"rendered":"Jackpot City Casino review"},"content":{"rendered":"
6.5<\/span>Expert Score<\/span><\/div>
If there\u2019s one online casino most Canadian players know about, it\u2019s Jackpot City. It\u2019s one of the earliest online gambling sites in Canada, giving players access to a range of jackpots. Jackpot City also has many promotions, but it\u2019s ultimately let down by a few factors that some players consider unfair.\r\nOn the positive side, it\u2019s been around for a long time and earned solid \u2018street cred\u2019. The casino\u2019s games are certified and you can bet that it\u2019s as legit as it can possibly be. As the name suggests, this is a gaming site for jackpot hunters, so if you have a knack for knocking progressive jackpots, this would be our pick.\r\nIt\u2019s not perfect, though. While the opportunity of landing big jackpots is there, good luck on hitting them with bonuses. The welcome bonus and other promos are too good to be true, with non-transparent terms and high wagering requirements that kind of kill the fun.\r\nOn top of that, the withdrawal times are slow and the casino doesn\u2019t have the flexibility other casinos offer in terms of payment methods. It may be a trailblazer, but it\u2019s because of the decades of presence on the marker rather than legendary deals.<\/div><\/div><\/div>
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Security<\/span><\/div>\r\n\t\t\t\t\t\t\t\t
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10<\/div>\r\n\t\t\t\t\t\t\t<\/div>
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Games<\/span><\/div>\r\n\t\t\t\t\t\t\t\t
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3.2<\/div>\r\n\t\t\t\t\t\t\t<\/div>
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Bonus<\/span><\/div>\r\n\t\t\t\t\t\t\t\t
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6<\/div>\r\n\t\t\t\t\t\t\t<\/div>
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Payments<\/span><\/div>\r\n\t\t\t\t\t\t\t\t
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8<\/div>\r\n\t\t\t\t\t\t\t<\/div>
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Customer experience<\/span><\/div>\r\n\t\t\t\t\t\t\t\t
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5.3<\/div>\r\n\t\t\t\t\t\t\t<\/div><\/div>
PROS<\/div>
  • Dozens of progressive jackpots\r<\/li>
  • Launched in 1998\r<\/li>
  • Huge welcome bonus\r<\/li>
  • MGA license\r<\/li>
  • eCOGRA certified<\/li><\/ul><\/div><\/div>
    CONS<\/div>
    • Slow withdrawal times\r<\/li>
    • Needs to improve bonus terms transparency\r<\/li>
    • No cryptocurrencies accepted<\/li><\/ul><\/div><\/div><\/div><\/div>\n\n\n\n

      Jackpot City Casino bonus<\/h2>\n\n\n\n

      Just like in any other online casino in Canada, Jackpot City starts things off with a bang. Or not that much of a bang if you ask us. Its welcome bonus has been around forever, and the casino seems hesitant to change it or the terms. It\u2019s a larger bonus than the average, yet its spread across several initial deposits and has soaring wagering requirements. It\u2019s one of the worst wagering numbers we\u2019ve seen, making the bonus look very bad in our eyes.<\/p>\n\n\n\n

      Bonus<\/th>Offer<\/th><\/tr><\/thead>
      First deposit<\/td>100% match bonus up to C$400<\/td><\/tr>
      Second deposit<\/td>100% match bonus up to C$400<\/td><\/tr>
      Third deposit<\/td>100% match bonus up to C$400<\/td><\/tr>
      Fourth deposit<\/td>100% match bonus up to C$400<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

      All four bonuses are the same, giving you up to C$1,600 extra to play with. All bonuses require a low minimum deposit, but the wagering requirements are so high that the bonus is not worth getting. Compared to the average bonus, this one\u2019s higher, but so are the terms. We also don\u2019t like the fact that Jackpot City casino is not that transparent when it comes to the T&Cs. It lists them on the promo\u2019s front page, but if you read the detailed terms, it gets much worse.<\/p>\n\n\n\n

      Bonus terms<\/h3>\n\n\n\n

      By registering at Jackpot City, you can earn a total of C$1,600 in bonuses across your first four deposits. However, the wagering is set at a whopping 70x, so good luck with keeping what you win. Even if you claim one of the bonuses\u2014for example, the first one\u2014it\u2019ll still be a challenge. You\u2019ll need to spend thousands on top of the bonus and initial deposits which even high rollers can\u2019t do, especially since the maximum bet size is restricted.<\/p>\n\n\n\n

      On the positive side, you can claim the welcome bonus with any payment method, e-wallets included. But, that\u2019s only one pro and so many cons so far.<\/p>\n\n\n\n

      Terms<\/th>Details<\/th><\/tr><\/thead>
      Wagering requirement (WR)<\/td>70x deposit and bonus<\/td><\/tr>
      Maximum bet limit<\/td>C$8<\/td><\/tr>
      Maximum cashout limit<\/td>6 times the deposit amount<\/td><\/tr>
      Time to complete WR<\/td>Not known<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

      There are no free spins as part of the welcome bonus which we also see as a disadvantage. On average, the maximum bet limit for welcome bonuses in Canada is C$10 which is acceptable. But, Jackpot City has lowered it to C$8, which makes it even harder to complete WR on time.<\/p>\n\n\n\n

      Wagering the bonus can be done on 100% of the slots excluding NetEnt titles and progressive jackpots. Other games contribute much less \u2013 for example, table pokers or blackjack titles only count 8% toward the wagering requirements.<\/p>\n\n\n\n

      Overall, these bonus terms are unfair, and it\u2019s even worse as the casino is not outright transparent with the terms before you claim it.<\/p>\n\n\n\n

      Promotions for existing customers<\/h2>\n\n\n\n

      Get this \u2013 Jackpot City doesn\u2019t have any offers for existing customers. Or new customers for that matter. Its welcome bonus is widely known but there are no other promotions to get your hands on. We consider this a major disadvantage, as many Canadian players will flock to other casinos that give them better deals. Or just any deals to be honest.<\/p>\n\n\n\n

      Casinos should be rewarding for new and existing players, and this one simply isn\u2019t. The promotions area is a big letdown, making Jackpot City a bad choice for bonus hunters. Nevertheless, it at least has a VIP program if that\u2019s any substitute worth looking into.<\/p>\n\n\n\n

      VIP program<\/h3>\n\n\n\n

      The loyalty rewards program in JackpotCity is for the most loyal customers. It offers various levels you can jump across by collecting loyalty points. Each bet brings you some, and when you have accumulated a decent portion, they can be exchanged for casino bonus credits.<\/p>\n\n\n\n

      JackpotCity\u2019s loyalty program is free to join, and all you need to do to progress is wager and earn complimentary points. However, just like most VIP programs, reaching them is hard for casual players, with the VIP rewards more suitable for high rollers.<\/p>\n\n\n\n

      Unfortunately, the casino is not upfront with information on how to reach the levels. We just know that all players start on the first tier\u2014Bronze\u2014and are given 2,500 CP to kick-start their journey. All other information is only available to regular players. We\u2019re seeing kind of a pattern here \u2013 the bonus terms are not fully transparent, and Jackpot City repeats the same mistake with the loyalty program.<\/p>\n\n\n\n

      As for the rewards and perks, they\u2019re the standard bunch such as higher withdrawals, priority withdrawals, priority customer support, etc. You can exchange loyalty points for bonus credits, but the rate is not mentioned.<\/p>\n\n\n\n

      Casino games<\/h2>\n\n\n\n

      The casino mentions that it\u2019s powered by Games Global and Evolution Gaming, but the truth is that there are other providers it has partnered with. Among them are Red Tiger, Pragmatic Play, and Ezugi. Don\u2019t expect many other software developers, but the casino still has over 1,200 games ranging from slots and jackpots to live dealer titles.<\/p>\n\n\n\n

      The casino lobby displays featured games and jackpots with big tiles in the lobby. It has numerous filters which are a new addition. Jackpot City unveiled the new casino lobby just a few years ago. We can honestly say it was a much-needed facelift, as navigation was a bit problematic before. The new casino lobby has all the filters a modern gaming site needs, allowing you to browse and play the games effortlessly.<\/p>\n\n\n\n

      Game type<\/th>Number of games<\/th><\/tr><\/thead>
      Slots games<\/td>500+<\/td><\/tr>
      Progressive jackpots<\/td>50+<\/td><\/tr>
      Megaways slots<\/td>100+<\/td><\/tr>
      Video poker<\/td>10+<\/td><\/tr>
      Table & card games<\/td>100+<\/td><\/tr>
      All types<\/td>1,200+<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n