{"id":481,"date":"2023-05-16T11:22:43","date_gmt":"2023-05-16T11:22:43","guid":{"rendered":"https:\/\/www.playproper.com\/?post_type=product&p=481"},"modified":"2023-07-21T14:03:26","modified_gmt":"2023-07-21T13:03:26","slug":"spin-palace-casino","status":"publish","type":"product","link":"https:\/\/www.playproper.com\/en-ca\/reviews\/spin-palace-casino\/","title":{"rendered":"Spin Palace casino review"},"content":{"rendered":"
6.4<\/span>Expert Score<\/span><\/div>
Spin Palace is one of the oldest casinos on the Canadian iGaming market. It almost has over two decades of experience in the industry, establishing itself as one of the key players. Powered by some of the best providers in the industry, it puts the accent on slot games which is reflected in the name. Available on desktop and mobile devices, the casino\u2019s very easy to navigate and play at.\r\nIt prides itself in giving players over 1,200 games from some of the top providers and the welcome bonus. Unfortunately, things are not always what they seem. Despite the MGA license, proper experience, and leading providers, there are some things Spin Palace must fix if it wants to dazzle audiences in the future.\r\nNo casino is perfect. But, it\u2019s always worse when a casino advertises its massive bonuses only to disappoint you with unfair terms. That\u2019s the case with Spin Palace, and it\u2019s not the only misfire. The casino has a much lower number of games compared to new Canadian casinos, and rarely offers more promotions than the welcome bonus.<\/div><\/div><\/div>
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Security<\/span><\/div>\r\n\t\t\t\t\t\t\t\t
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10<\/div>\r\n\t\t\t\t\t\t\t<\/div>
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Games<\/span><\/div>\r\n\t\t\t\t\t\t\t\t
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3.6<\/div>\r\n\t\t\t\t\t\t\t<\/div>
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Bonus<\/span><\/div>\r\n\t\t\t\t\t\t\t\t
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4.5<\/div>\r\n\t\t\t\t\t\t\t<\/div>
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Payments<\/span><\/div>\r\n\t\t\t\t\t\t\t\t
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8.6<\/div>\r\n\t\t\t\t\t\t\t<\/div>
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Customer experience<\/span><\/div>\r\n\t\t\t\t\t\t\t\t
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5.3<\/div>\r\n\t\t\t\t\t\t\t<\/div><\/div>
PROS<\/div>
  • MGA license\r<\/li>
  • Online since 2001\r<\/li>
  • Focused on slots and jackpots\r<\/li>
  • Games from industry-leading providers including Pragmatic Play, Games Global, and Red Tiger\r<\/li>
  • Endorsed by eCOGRA<\/li><\/ul><\/div><\/div>
    CONS<\/div>
    • Sky-high wagering\r<\/li>
    • Fewer slots compared to other Canada casinos\r<\/li>
    • No other promotions aside from the welcome offer<\/li><\/ul><\/div><\/div><\/div><\/div>\n\n\n\n

      Spin Palace Casino bonus<\/h2>\n\n\n\n

      When you open the casino for the first time you\u2019ll be welcomed by a big banner that states what you get for signing up. While it does look fantastic the first time, reading the fine print will reveal why you should skip it. You don\u2019t even need to go to the T&Cs to see that it\u2019s impossible to wager that kind of money in the specified period. At least Spin Palace has the decent to list the sky-high wagering requirements on the front page.<\/p>\n\n\n\n

      As expected, the welcome bonus is for new players only. It\u2019s not a first deposit offer as we\u2019re used to seeing. Instead, the amount is spread across your first four. The minimum deposit is low which is great, but the further you go down the terms, it grows worse and worse.<\/p>\n\n\n\n

      Bonus<\/th>Offer<\/th><\/tr><\/thead>
      First deposit<\/td>100% match bonus up to C$400<\/td><\/tr>
      Second deposit<\/td>100% match bonus up to C$300<\/td><\/tr>
      Third deposit<\/td>100% match bonus up to C$300<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

      The wagering is sky-high and excludes NetEnt slots and progressive jackpots. Earning a total of C$1,000 over four deposits and wagering it 70 times is impossible, and the casino also doesn\u2019t specify how much time you have (probably a month).<\/p>\n\n\n\n

      Plus, we think it\u2019s unbelievable for a casino named Spin Palace not to have free spins as part of the welcome deal. However, after seeing the welcome bonus terms, it might be best that there are no extras to score on sign up.<\/p>\n\n\n\n

      Bonus terms<\/h3>\n\n\n\n

      The minimum deposit you can claim the welcome package with is C$10. That\u2019s low enough, and we like that the casino doesn\u2019t restrict the bonus offer to certain payment methods or exclude others. You have 7 days from signing up to claim the welcome bonus. If the funds remain unused for 2 months from the date it was claimed, the bonus will be forfeited.<\/p>\n\n\n\n

      Terms<\/th>Details<\/th><\/tr><\/thead>
      Wagering requirement (WR)<\/td>70x the total of deposit and bonus money<\/td><\/tr>
      Maximum bet limit<\/td>C$8<\/td><\/tr>
      Maximum cashout limit<\/td>6 times that amount of the first deposit<\/td><\/tr>
      Time to complete WR<\/td>Not stated<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

      The wagering requirements of 70x means you must spend a total of C$70,000 to wager the welcome bonus in full \u2013 if you claim all four offers. That\u2019s impossible even for high rollers, and we doubt the average player will spend an amount even close to it to earn a few thousand Canadian dollars. The amount you can win is capped at 6 times the first deposit bonus, so not exactly great.<\/p>\n\n\n\n

      All slots except for NetEnt\u2019s titles and progressive jackpots are excluded from the wagering. Any other slot in the casino\u2019s lobby contributes 100%. But, the maximum bet you can play with is only C$8, which is lower than the minimum acceptable C$10.<\/p>\n\n\n\n

      Promotions for existing customers<\/h2>\n\n\n\n

      It\u2019s always great to see when a casino rewards all of its customers on a regular basis. The welcome offer is great to start with, but a good casino will have more offers to keep existing players entertained. Unfortunately, you won\u2019t find them at Spin Palace.<\/p>\n\n\n\n

      You would think that a casino named Spin Palace will have loads of free spins to offer. But, they\u2019re simply not there. You won\u2019t see any attached to the welcome offer nor as a deposit\/no deposit bonus later. That\u2019s a big mishit in our opinion and something which Spin Palace must fix soon. Otherwise, customers might be interested in heading where the grass is greener and the bonus bigger.<\/p>\n\n\n\n

      VIP program<\/h3>\n\n\n\n

      The Spin Palace Loyalty Club is of the most loyal players in the casino. Every time you make a wager and play its games you\u2019ll earn loyalty points that can later be exchanged for bonus credits. The casino isn\u2019t too transparent about the levels, although it implies that there are several. The ultimate level would be the Prive, which fails, but we don\u2019t think such a lack of transparency is doing the loyalty program any good. From our perspective, it seems like Spin Palace casino is trying to hide something, which would most likely be the abysmal loyalty reward terms.<\/p>\n\n\n\n

      From what you can learn on the front page, there are custom-tailored promotions for each level, competitions left and right, a dedicated support team, and a personal account manager. That\u2019s all great if the terms for each of those promos are good, which they likely aren\u2019t.<\/p>\n\n\n\n

      Plus, the casino says you can redeem loyalty points for bonus prizes, but doesn\u2019t specify the rate. We guess you\u2019ll learn it if and when you become a VIP.<\/p>\n\n\n\n

      Casino games<\/h2>\n\n\n\n

      With more than 1,200 games on offer, Spin Palace certainly isn\u2019t the largest casino on the Canadian market. But, it covers most of the games we know and love. As the name suggests, it\u2019s all about slots in this one. They\u2019re the most common game in the lobby, with the games provided by the likes of Games Global, Pragmatic Play, and Red Tiger among others.<\/p>\n\n\n\n

      All the slots and other games\u2014save for live casino titles\u2014can be played for free. Practice makes perfect for skill-based games, and playing slots for fun is always a great idea. The game library is nicely organized, so you get separate categories such as slots, video poker, jackpots, and more.<\/p>\n\n\n\n

      Game type<\/th>Number of games<\/th><\/tr><\/thead>
      Slots games<\/td>1,200+<\/td><\/tr>
      Progressive jackpots<\/td>30+<\/td><\/tr>
      Megaways slots<\/td>10+<\/td><\/tr>
      Video poker<\/td>10+<\/td><\/tr>
      Table & card games<\/td>100+<\/td><\/tr>
      All types<\/td>1,500+<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

      Unfortunately, it does need more feature-specific filters. For example, there are Megaways slots, but you won\u2019t find them tucked away under such a category. The search bar helps, but we think the casino would benefit more from filters, both basic and advanced.<\/p>\n\n\n\n

      It also wouldn\u2019t hurt if the casino adds more games to its lobby. The number it has now is simply too low for a modern casino.<\/p>\n\n\n