Golden Star Casino Review
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Golden Star Casino bonus
Golden Star Casino offers a match bonus on your first deposit as a new player, accompanied with a substantial number of free spins. At first glance the offer seems generous, but when you take into account the bonus terms, it’s simply not acceptable.
| Bonus | Offer | Code |
|---|---|---|
| First deposit | 100% up to NZ$1,500 or 100 MBTC and 100 free spins | GS100 |
The minimum required deposit in order to be eligible for the bonus is NZ$45, which is higher than average. Moreover, it only covers your first deposit. It’s not uncommon to find online casinos with equally generous bonus offers that cover several deposits, with far more favorable terms.
Bonus terms
The wagering requirements are decent, since they only apply to the bonus funds and the deposit is excluded. However, the maximum bet limit calculated towards completing the wagering requirements is very low and unacceptable. The bonus is valid for 14 days, which would be reasonable if the maximum bet was at least NZ$6.5, the low end of what’s considered average. As is, it would be difficult to complete the wagering requirements in that timeframe with such a low bet limit.
| Terms | Details |
|---|---|
| Wagering requirement (WR) | 40x bonus, 40x free spins |
| Maximum bet limit | NZ$1.5 |
| Maximum cashout limit | NZ$15,000 |
| Time to complete WR | 14 days |
Note that each game type comes with its own wagering percentage, so different games contribute different percentages towards completing the wagering requirements:
- Slot games (except excluded games from bonus wagering) – 100%
- Baccarat, Blackjack, Hi-Lo – 5% (except for games with a live dealer)
- Roulette, Poker – 5% (except for games with a live dealer)
- Videopoker – 5%
- Live games – 5%
For the full list of games consult the casinos bonus terms and conditions tab.
Promotions for existing customers
The promotions section at Golden Star Casino is somewhat limited. Most noteworthy is the reload bonus, which is available for a minimum deposit of NZ$60, which is high, but the maximum bet limit is NZ$7.5, making it more favorable than the welcome package. Besides this offer, players can get free spins and have a few opportunities to win big in the casino’s lottery and slot tournaments.
| Promotion | Offer |
|---|---|
| Reload Bonus | 50% up to NZ$1,500 or 100 MBTC and 60 free spins |
| Free Spins Wednesday | Up to 50 free spins |
| Casino Lottery | Cash rewards and free spins |
| Victorious Carnival Tournament | NZ$7,500 and 500 free spins |
| Live Drops & Wins | NZ$45,000,000 prize pool |
| Spin and Win Tournaments | NZ$50,000 prize pool |
| Into the Universe Tournament | NZ$300,000 prize pool |
We would like to see a more balanced offer of promotions from Golden Star Casino in the future. Several options for reload bonuses that accommodate for both weekend players and players that prefer to play during the weekdays, cashback bonuses and bonuses for live casino games players would be a welcomed addition.
VIP program
The VIP program at Golden Star Casino consists of six levels through which players progress by wagering real money on casino games and acquiring comp points. The comp points can then be exchanged for bonus funds, the exchange rate varies in accordance with the player’s status and becomes more advantageous when a higher status is achieved. The obtained bonus funds after the exchange for comp points has a mandatory wagering requirement with wager 3x. Additionally, players can enjoy bonuses and exclusive offers for achieving new levels.
| Level | Threshold (CPs) | Benefits |
|---|---|---|
| New Star | 0 – 150 | Exchange rate 15:1 |
| Bronze Star | 150 – 1,000 | Exchange rate 14:1 |
| Silver Star | 1,000 – 5,000 | Exchange rate 13:1 |
| Gold Star | 5,000 – 15,000 | Exchange rate 12:1 |
| Platinum Star | 15,000 – 30,000 | Exchange rate 11:1 |
| Black Pearl | 30,000+ | Exchange rate 10:1 |
Golden Star Casinos VIP program also includes a comp convention scheme with more advantageous exchange rates for the higher VIP tiers.
| Every NZ$105 wagered on slot games brings you 1 comp point (CP). |
| Every NZ$210 wagered on other games brings you 1 comp point (CP). |
| Comp Points can be exchanged for bonus funds, the exchange rate varies in accordance with the player’s VIP status. |
Overall, Golden Star Casinos VIP program is decent, since the level thresholds are reasonable, the rewards are generous, as are the benefits, although more transparency would be appreciated, since the full spectrum of benefits is not clearly stated on the casino’s website. However, the cost of the comp points is higher than what you may find at other online casinos, so we don’t recommend actively pursuing a higher VIP status.
Casino games
Golden Star Casinos game library features over 4,700 game titles powered by 87 renowned game providers. The majority consists of slots, with an impressive selection of progressive jackpots. Megaways slots are also included, however they are hard to find, since they don’t have a dedicated category and the search bar displays only five results at a time.
| Game type | Number of games |
|---|---|
| Slots games | 4,000+ |
| Progressive jackpots | 612 |
| Megaways slots | 5+ |
| Video poker | 15 |
| Table & card games | 36 |
| All types | 4,700+ |
Table games and video poker lack variety and are less represented than in other online casinos of similar size. Overall, the platform can benefit from better filters, since a lot of games don’t have a separate dedicated category or are placed in the wrong game category.
Some of the most popular providers behind Golden Star Casinos game library include: Blueprint, Bgaming, BetSoft Gaming, Endorphina, Evoplay Entertainment, Games Global, Habanero, KA Gaming, Platipus, Play’n Go, Playtech, Playson, Pragmatic Play, Quickfire, Quickspin, Red Rake, Retrogaming, Spinomenal, Wazdan, Yggdrasil, Zillion and many more.
All casino game providers
Live dealer games
The live dealer section at Golden Star Casino nicely covers blackjack and roulette tables with plenty of variety and interesting variants. However, there are no baccarat games and just a few poker lobbies. Some popular game shows are featured on the platform like Sweet Bonanza Candyland, Mega Wheel and Deal or No Deal. The live casino games are all mashed together in one category, so it’s inconvenient to find your preferred game.
| Game type | Number of tables |
|---|---|
| Live blackjack | 110 |
| Live roulette | 50 |
| Live poker | 5 |
| Live baccarat | 0 |
| Live game shows | 24 |
Golden Star Casinos live dealer section is powered by popular providers like:
- Pragmatic Play Live
- Playtech
- Absolute Live Gaming
- Quickfire
- Vevo Gaming
Banking
Many popular banking methods are available at Golden Star Casino, including credit cards, online banking, e-wallets, vouchers and cryptocurrencies. Both deposits and withdrawals are fast and easy, all funds are instantly transfected to your account without any fees. The banking limits are generous and flexible.
Deposits
The minimum deposit limit is NZ$30 for nearly all options, however note that in order to be eligible for the casino’s bonus a minimum deposit of NZ$45 is required. The maximum deposit limit per transaction varies depending on your banking method of choice.
| Deposit method | Limits |
|---|---|
 | NZ$30 – NZ$4,000 |
 | NZ$30 – NZ$4,000 |
 | NZ$30 – NZ$4,000 |
 | NZ$30 – NZ$6,000 |
 | NZ$30 – NZ$6,000 |
 | NZ$30 – NZ$1,500 |
 | NZ$30 – NZ$6,000 |
 | NZ$30 – NZ$6,000 |
 | 0.0001 BTC |
 | 0.001 BCH |
 | 0.01 ETH |
 | 0.01 LTC |
 | 1 DOGE |
 | 5 USDT |
 | 0.001 XRP |
Credit card transfers are widely accepted, convenient, and familiar. They’re a solid choice for most players. E-wallets offer quicker transactions and additional security. If you prefer prepaid options, Paysafecard and MiFinity are a good choice if you want to keep your banking details more private and control your spending. However if you prefer making larger deposits cryptocurrencies are the best option, since they don’t have set limits, due to their nature.
Payouts
The withdrawal methods are somewhat limited since many of the options that are available for deposits are not available for withdrawals. The minimum and maximum withdrawal limits vary depending on your banking method of choice. Your withdrawals will be processed as soon as possible, with maximum time for completing a withdrawal request within 24 hours with bank transfers being the exception. They may take up to 10 business days.
| Withdrawal method | Limits | Payout time |
|---|---|---|
 | NZ$500 – NZ$7,500 | 3 – 5 days |
| NZ$45 – NZ$6,000 | Instant |
| NZ$45 – NZ$1,500 | Instant |
| NZ$45 – NZ$7,500 | Instant |
| NZ$45 – NZ$7,500 | Instant |
| NZ$45 – NZ$7,500 | Instant |
| NZ$45 – NZ$7,500 | Instant |
| NZ$45 – NZ$7,500 | Instant |
| NZ$45 – NZ$7,500 | Instant |
| NZ$45 – NZ$7,500 | Instant |
You are required to verify your identity before requesting a withdrawal. If you win over NZ$90,000, the casino reserves the right to divide the payout into monthly installments of a maximum of NZ$90,000 until the full amount is paid out. All jackpot winnings are paid out in full. The daily, weekly and monthly withdrawal limits are above average and very generous.
- Daily limit: NZ$15,000
- Weekly limit: NZ$30,000
- Monthly limit: NZ$60,000
The withdrawal requests have a pending period of three days during which the casino reviews and processes the withdrawal request before initiating the payment. This means that once a withdrawal request is made, the casino will take up to three days to review and approve the transaction before the funds are released.
It’s important to note that the pending period is separate from the actual payment processing time. After the pending period, the casino will initiate the payment, and the time it takes for the funds to reach your account will depend on the chosen withdrawal method.
Is Golden Star Casino reliable?
Golden Star Casino is a veteran on the online casino market with over a decade long tenure. It’s operated by DAMA N.V., one of the most prominent and experienced companies which also manages 75 other renowned online casinos. Despite Golden Star Casino being licensed by the Curacao Gaming Authority, it has positive user reviews, and we can say it’s a safe and reliable option. We can confirm all games are genuine and fair, implement Random Numbers Generators, are provided by renowned providers and are independently tested. For safeguarding your personal data and information, Golden Star Casino implements the latest SSL encryption technology, so all of your transactions are protected.
| License | Curacao Gaming Authority |
| Parent company | DAMA N.V. |
| Established | 2012 |
| SSL encryption | 256-bit encryption |
| RNG certificates | N/A |
| Trustpilot rating | 3.0 |
| Our security rating | 4.0 |
The reputation of its owner speaks volumes for Golden Star Casino, as does its long tenure, therefore, we have no reason not to trust it and we rate it with 4 out of 5 security points.
Customer support
The customer support service at Golden Star Casino can be reached through the 24/7 live chat, or alternatively you can leave a message via email. Phone support is currently available only on a UK number.
| Method | Details |
|---|---|
| Live chat | 24/7 |
| [email protected] | |
| Phone support | +442038076569 |
| FAQs | Average |
The FAQs section can be found at the footer of the website and will provide you with sufficient information on various subjects, including bonuses, account and financial issues.
Final verdict
Golden Star Casino is a well-established online casino with over a decade of experience on the market. It’s a safe and reliable platform, despite its offshore license. However, it doesn’t particularly excel in any aspect of what makes a good online casino. Its game offer is decent but lacks variety and coverage compared to its competitors of similar size. The welcome bonus seems generous but it comes with unfavorable terms and only applies to your first deposit. The promotions for existing customers are seriously limited. The banking options for withdrawals are also limited for fiat currencies, but the generous withdrawal limits may be appealing if you’re confident that you’ll win big. In its current state Golden Star Casino is better suited for players who prefer to play without utilizing bonus funds.
FAQs
Yes, Golden Star Casino is licensed by the Curacao Gaming Authority, which ensures the casino follows strict regulations. Golden Star Casino also implements modern SSL encryption technology to safeguard your personal information and data and the latest anti-fraud techniques to guarantee full financial security of players.
Yes, you will have to apply a bonus code to claim the welcome offer on the platform. You should also note that each of the promotions has a unique bonus code, as well.
Wagering takes place in the course of playing the games allowed by the terms of the bonus. In wagering, your bets add together until the value of that amount has reached the desired value. It is usually a bonus amount multiplied by the amount of wager. For example: if the bonus amounted to NZ$100, and the wager is 50, then you will need to make bets for: NZ$100 x 50 = NZ$5,000 to complete wagering requirements.
All withdrawals at Golden Star Casino are processed as soon as possible which is seemingly instantly for all banking options, with the exception of credit cards and bank transfers which can take up to ten days.
Yes, if you prefer to play mainly on the go you can play from any Android or iOS device, an app is available for download directly from the casino’s website.
