Jackpot Village Casino Review

Jackpot Village Casino bonus

New players at Jackpot Village Casino get a fairly standard welcome package. It doesn’t stray too much from the general path of welcome bonuses, so expect a combination of a deposit bonus and free spins on sign up. Overall, it’s a much larger deposit bonus than what other casinos have on offer, boosting your initial deposits greatly.

However, size doesn’t matter in this case – the bonus terms are far more important. We can honestly say that they’re not great. Jackpot Village Casino knows this, sweetening the deal with loyalty points and free spins. But, it’s simply not enough to save the offer.

The welcome package stretches over your initial three deposits. It’s larger than the average welcome bonus while shelling out an average number of free spins. Unfortunately, the terms let this offer down, and the fact that your free spins are only available on Book of Dead isn’t appealing. It’s a bland slot that not all players would love.

Additionally, note that deposits made via Neteller and Skrill don’t qualify for the welcome promotion which makes things worse.

Bonus terms

The wagering requirements at Jackpot Village Casino are high as they encompass both your deposit, bonus funds, and free spins. The imposed maximum bet limit is too low and unacceptable, falling below the minimum acceptable bet limit for the market, averaging at NZ$6.5. Any bets exceeding this limit while the welcome bonus is active may lead to the confiscation of your winnings. The only reasonable aspect of Jackpot Village Casino’s bonus offer is that the bonus money expires after 30 days and free spins after 10 days.

Note that not all games have equal contribution to the bonus wagering, meaning different games contribute different percentages toward completing the wagering requirements:

• Slot games (exceptions apply) – 100%
• Scratchcards & Keno – 100%
• Table Games, Video Poker Games, Other Games – 0%

Jackpot slots are not available for play with bonus funds.

For the full list of games consult the casinos terms and conditions tab.

Promotions for existing customers

Most of the promotions for regular customers are cyclic promotions and giveaways that aren’t true bonuses fit for loyal customers. They either require opting in or give you entry automatically based on your activity. Existing customers won’t be that impressed by these bonuses or terms. The only thing that might interest them are the village jackpots, which is a unique promotion on the biggest progressive jackpots in the casino’s lobby.

These giveaways are too random and not custom-tailored for loyal players, offering prize pools you can win shares of instead of beneficial bonuses with decent terms, as might be expected by experienced players. If you become a regular at Jackpot Village Casino, there’s simply nothing to retain you as a client.

VIP program

Is the VIP program better at retaining loyal customers? We’re afraid not. Unlike point-based programs or invitationals, you can apply for it at Jackpot Village Casino. Email the customer support team and they’ll take a look at your resume. Once you’ve made your first deposit and played, your account will be reviewed for an upgrade based on your game play. The Jackpot Village VIP upgrade team will confirm your VIP status should you be considered for a VIP tier change.

Getting in shouldn’t be that easy, and as far as we could check, you get more perks instead of VIP bonuses across the four levels. There’s one cool feature, if you have a higher-ranking VIP status at another casino, you can talk to the casino and they’ll try to match it.

Moving through the levels means spending more money which isn’t ideal. Reaching the Elite level should be pretty hard, so don’t expect to move up the VIP ladder that easily. Additionally, the casino isn’t that transparent on the bonuses you get or the perks, so it’s not the best VIP club we’ve seen.

Casino games

Jackpot Village Casino places a primary focus on slot games, providing players with a vast library of over 4,400 titles from 128 renowned developers. In addition to the extensive slots collection, the platform offers a notable selection of progressive jackpots, as its name suggests. Megaways slots don’t have a dedicated category and the search bar displays only ten results at a time, but they are heavily featured on the platform. While Jackpot Village Casino features various table and card games, there’s room for improvement in the video poker section, currently offering only ten options. The website’s design is overall pleasant and user-friendly, featuring effective filters for convenient accessibility.

Some of the most popular providers behind Jackpot Village Casinos game library include: Play’n GO, Pragmatic Play, Red Tiger, Blueprint, Microgaming, Inspired, NetEnt, Scientific Games, StakeLogic, Relax Gaming, Wazdan, Elk Studios, Hacksaw, NolimitCity, Swintt, Skywind and more.

Live dealer games

As we mentioned before, Jackpot Village Casino primarily dedicates itself to being a slots platform, so the live dealer section on the website doesn’t have much variety and is somewhat limited. You can find a few blackjack, baccarat and poker tables, while roulette is more prominently featured. The platform also offers a nice collection of live show games, including popular titles like Dream Catcher, Boom City, Side Bet City, Crazy Time and more.

A significant drawback of the live dealer section is that all live games are combined into a single category, creating inconvenience for players trying to find and access their preferred games.

The live dealer section at Jackpot Village Casino is powered by renowned providers like: 

• Pragmatic Play Live
• Evolution Gaming
• Ezugi
• Authentic Gaming

At the moment, Jackpot Village doesn’t have any special live casino bonuses. It’s a bit lacking in that department, and we believe that adding one will definitely help players rethink their choices.

Banking

Jackpot Village Casino has popular and reliable banking options available for deposits and withdrawals. You can choose between credit cards, e-banking, e-wallets and vouchers. All transactions are instant and without any fees attached. Jackpot Village Casino currently doesn’t accept cryptocurrencies.

Deposits

The minimum deposit limit is NZ$20 for all options and with it you can claim all of the casino’s bonuses, which is excellent for casual players. Jackpot Village Casino doesn’t have set limits for maximum deposits, accommodating for players who prefer making larger deposits. If you wish, you can easily set limits for yourself via the responsible gambling features on the website. Your deposit is instantly credited to your account.

Deposit method	Limits
	NZ$20 – Unlimited
	NZ$20 – Unlimited
	NZ$20 – Unlimited
	NZ$20 – Unlimited
	NZ$20 – Unlimited
	NZ$20 – Unlimited
	NZ$20 – Unlimited
	NZ$20 – Unlimited

You can deposit using credit cards, bank transfers, e-banking, e-wallets or vouchers. The available payment methods are decent, but we think adding cryptocurrencies will cater to a wider player base. Note that deposits made via Skrill and Neteller won’t count towards claiming the casino bonuses.

Payouts

The minimum withdrawal limit is NZ$20 for all options. Although the maximum withdrawal limit per transaction is not stated on the casino’s website, the maximum weekly limit of NZ$5,000 is low and may affect high rollers. All withdrawals will be paid back to the same payment method used to make a deposit on the account. Where your withdrawal method is no longer valid or available your withdrawal will not be processed, and you will be asked for details of an alternative payment method. Further information or documentation may be required from you in this instance.

Withdrawal method	Limits	Payout time
	NZ$20 – NZ$5,000	1 – 3 days
	NZ$20 – NZ$5,000	1 – 3 days
	NZ$20 – NZ$5,000	1 – 3 days
	NZ$20 – NZ$5,000	1 – 3 days
	NZ$20 – NZ$5,000	1 – 3 days
	NZ$20 – NZ$5,000	1 – 3 days

All winnings are paid out as soon as they are processed, which won’t take more than two days. Note that no withdrawal will be processed, and funds cannot be withdrawn from your account until the verification checks have been fully completed. If you win NZ$100,000 or more, the casino reserves the right to divide the payout into ten installments, paid as 10% every month for until the full amount is paid out. Furthermore, the maximum amount in respect of any one bet or spin is limited to NZ$250,000. This figure does not include any potential Progressive Jackpot winnings. It should also be noted that any Jackpots in excess of NZ$250,000 may take up to 30 days to be paid out.

• Daily limit: N/A
• Weekly limit: NZ$5,000
• Monthly limit: N/A

The withdrawal requests have a pending period of one day during which the casino reviews and processes the withdrawal request before initiating the payment. This means that once a withdrawal request is made, the casino will take one day to review and approve the transaction before the funds are released.

It’s important to note that the pending period is separate from the actual payment processing time. After the pending period, the casino will initiate the payment, and the time it takes for the funds to reach your account will depend on the chosen withdrawal method.

Is Jackpot Village Casino reliable?

Jackpot Village Casino is a well-established gaming platform licensed by the Malta Gaming Authority, which ensures the casino follows strict regulations. Jackpot Village Casino is managed by White Hat Gaming Limited, which also operates over 43 other reputable online casinos, and its rating is also influenced by them. All games on the platform are from renowned providers and independently tested. On top of that, Jackpot Village Casino holds an eCORGA certificate and the Return to Player (RTP) percentages of all games are available on the casino’s website. In order to safeguard customer information, Jackpot Village Casino implements modern SSL encryption technology, so all your data, personal information and identity are both private and safe.

The MGA license gives it enough credibility, although its parent company White Hat Gaming has seen its fair share of controversies. The only spot on these credentials is the low score on Trustpilot. Therefore, we rate Jackpot Village Casino with 4 out of 5 security points.

Customer support

The customer support service at Jackpot Village is available 24/7. You can get in touch via email or live chat, with the latter being a more responsive option. There’s a help center as well where you can find answers to the most common question. It’s basic, but informative.

The FAQs section can be found by clicking the “Help Center” tab, accessible through the “Contact Us” section. It provides some information on several subjects, including: account, bonuses, promotions, deposits, technical issues, etc.

Final verdict

Jackpot Village Casino is a haven for jackpot enthusiasts, offering a diverse range of games, with a focus on progressive jackpots. It provides a thrilling experience for players seeking substantial wins, with flexible deposit limits, accommodating both casual players and those who prefer larger deposits. However, the welcome package bonus comes with challenging wagering requirements and a low maximum bet limit.  Moreover, the low weekly withdrawal limit may deter high rollers seeking larger cashouts. While the eCORGA certificate, MGA license, and SSL encryption contribute to its reliability, there is still plenty of room for improvement.

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