21 Casino review

21 Casino bonus

The welcome package for new players at 21 Casino gives you 121% match bonus on your first deposit and free spins for the highly popular Book of Dead slot game. The bonus is available for a minimum deposit of C$10 and is fairly generous despite covering only your initial deposit.

Although you can easily find welcome packages that cover several deposits, with higher maximum deposit limits and significantly larger number of free spins, 21 Casino’s welcome bonus is truly worth considering. The bonus terms are very favorable for players and make the offer that much more appealing.

Bonus terms

The 35x wagering requirements on the bonus is what makes 21 Casinos offer favorable. It’s one of the lowest you’ll find on the market and they only apply to the bonus funds, while your deposit is excluded. The maximum bet calculated towards completing the wagering requirements is lower than the average minimum, but since the bonus amount is not very high, you should comfortably fulfill the wagering requirements. The time frame to do so is very generous and is also worth noting that 21 Casino does not limit your potential winning while using bonus funds.

Note that not all games have equal contributions to the bonus wagering, meaning different games contribute different percentages toward completing the wagering requirements:

• Slot Games (exceptions apply) – 100%
• Table Games – 10%
• Video Poker Games – 5%
• Scratchcards & Keno – 100%
• Other Games – 0%

Jackpot slots are not available for play with bonus funds.

For the full list of games consult the casino’s terms and conditions tab.

Promotions for existing customers

Compared to other online casinos, 21 Casino does not offer any of the standard promotions players might expect, like reload bonuses, cashback, or slot tournaments. Based on the casino’s tenure and our familiarity with other White Hat Gaming casinos, we don’t expect major changes in this aspect. However, it’s worth noting that some of these promotions are included as benefits from the VIP program.

VIP program

21 Casino features an exclusive VIP program that is open to all players, although membership is by invitation only. Players are assigned a VIP tier based on account activity and individual game play. Upon meeting the criteria for VIP status, players will receive a personalized invitation from the VIP team, unlocking a host of additional benefits. These perks include a dedicated VIP manager, special birthday gifts, enhanced bonuses, and exclusive bonus offers tailored to individual playstyles. 21 Casino promotes weekly promotions for VIP members, along with elevated withdrawal limits and exclusive gifts. Your VIP status is reviewed every six weeks from the day of your last upgrade.

While the VIP program appears intriguing and well-designed, its invite-only nature may limit its accessibility to a broader player base. The lack of disclosed requirements and specific details regarding rewards and benefits makes it not beneficial to most players.

Casino games

21 Casino places its primary focus on slot games, boasting an extensive library of over 2,600 titles provided by 103 renowned developers. In addition to the impressive slots collection, the platform stands out with a notable selection of progressive jackpots and megaways slots. While 21 Casino offers a variety of table and card games, there’s room for improvement in terms of video poker, as currently, only four options are available at the time of writing. The website’s overall design is modern and user-friendly, featuring effective filters for easy navigation and enhanced player convenience.

Some of the most popular providers behind 21 Casinos game library include: 1×2 Gaming, BGaming, Blueprint, Ezugi, Hacksaw, Iron Dog, Microgaming, Nolimit City, Northern Lights, Play’n Go, Pragmatic Play, Relax Gaming, Skywind, Spinomenal, Swintt, Wazdan and more.

Live dealer games

As previously mentioned, 21 Casino positions itself primarily as a slots-focused platform, and as a result, the live dealer section on the website lacks variety and is very limited. Players can access the live casino section and choose from a few live dealer card games, but it’s noteworthy that live poker tables are not included in the offerings. If you’re intrigued by live game shows, you’ll find them most prominently featured at 21 Casino, and the offer includes highly popular titles like Boom City, Snakes and Ladders Live and Sweet Bonanza Candyland.

The live dealer section at 21 Casino is powered by Pragmatic Play Live and Ezugi.

Banking

21 Casino provides a range of popular and trustworthy banking options for both deposits and withdrawals. Players can select from credit cards, e-banking, e-wallets, and vouchers. All transactions are processed instantly, and there are no associated fees. It’s important to note that 21 Casino does not currently accept cryptocurrencies.

Deposits

For all deposit options, 21 Casino maintains a minimum limit of C$10, which allows players to access the casino bonus, a notable advantage for casual players. The casino is flexible when it comes to maximum deposit limits by not limiting them, catering to those who prefer making larger deposits. Additionally, players have the option to set personal limits easily using the responsible gambling features on the website. All deposited funds are instantly credited to your account.

Deposit method	Limits
	C$10 – Unlimited
	C$10 – Unlimited
	C$10 – Unlimited
	C$10 – Unlimited
	C$10 – Unlimited
	C$10 – Unlimited
	C$10 – Unlimited
	C$10 – Unlimited
	C$10 – Unlimited
	C$10 – Unlimited

You can deposit using credit cards, bank transfers, e-banking, e-wallets or vouchers. Plenty of local options are also available. Note that deposits made via Neteller won’t count towards claiming the casino bonus.

Payouts

The minimum withdrawal limit is C$10 for all available options. While the casino’s website does not explicitly state the maximum withdrawal limit per transaction, the weekly limit of C$5,000 is relatively low and may impact high rollers. Note that all withdrawals will be returned to the same payment method initially used for the deposit on the account. In cases where the chosen withdrawal method is no longer valid or available, the withdrawal process will be halted. In such instances, you’ll be required to provide details for an alternative payment method, and additional information or documentation if necessary.

Withdrawal method	Limits	Payout time
	C$10 – C$5,000	0 – 3 days
	C$10 – C$5,000	0 – 3 days
	C$10 – C$5,000	0 – 3 days
	C$10 – C$5,000	0 – 3 days
	C$10 – C$5,000	0 – 3 days
	C$10 – C$5,000	0 – 3 days

All winnings at 21 Casino are promptly paid out, typically within a processing timeframe of no more than three days. Note that no withdrawal will be processed, and funds cannot be withdrawn from your account until the verification checks have been fully completed. In the event of winning C$100,000 or more, the casino retains the right to disburse the payout in ten installments, with each installment representing 10% of the total amount and distributed monthly until the full sum is paid. Additionally, there is a maximum limit of C$250,000 for any single bet or spin, excluding potential Progressive Jackpot winnings. Note that any Jackpots surpassing C$250,000 may require up to 30 days for a complete payout.

• Daily limit: N/A
• Weekly limit: C$5,000
• Monthly limit: N/A

The withdrawal requests have a pending period of two days during which the casino reviews and processes the withdrawal request before initiating the payment. This means that once a withdrawal request is made, the casino will take up to two days to review and approve the transaction before the funds are released.

It’s important to note that the pending period is separate from the actual payment processing time. After the pending period, the casino will initiate the payment, and the time it takes for the funds to reach your account will depend on the chosen withdrawal method.

Is 21 Casino reliable?

21 Casino is a well-established gaming platform holding a license from the Malta Gaming Authority, ensuring adherence to stringent regulations. It’s managed by White Hat Gaming Limited, a company overseeing more than 43 reputable online casinos. The platform exclusively features games from renowned providers, each independently tested for fairness. Adding an extra layer of assurance, 21 Casino possesses an eCOGRA certificate, and the Return to Player (RTP) percentages for all games are transparently displayed on the casino’s website. To guarantee the security of customer information, modern SSL encryption technology is employed, ensuring the confidentiality and safety of personal data and identity.

While lacking a local license for added credibility, and considering the mixed user reviews, we rate 21 Casino with a security rating of 3.5 out of 5 points.

Customer support

A standard customer support service is available at 21 Casino reachable via email or through the 24/7 live chat. It is easily accessible from the live chat icon at the bottom of the casino’s website.

21 Casino does not have an FAQs section available on its website.

Final verdict

21 Casino, drawing inspiration from industry veterans, stands as an established online platform dedicated to delivering uninterrupted gaming with a focus on players’ favorite – slots. While it may not match the vast variety of some contemporary platforms, 21 Casino distinguishes itself with an impressive lineup of renowned providers, offering players an engaging and thrilling gaming experience. If you prefer a gaming environment without the clutter of excessive promotional content, 21 Casino could be the ideal choice. Its emphasis on safety, reliability, and a strong game selection makes it a standout option.

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