Joo casino review

Expert ScoreRead review


0-3 days


50x bonus, 50x free spins


Up to C$2,250 + 100 free spins

50x bonus, 50x free spins

CAD accepted

Crypto accepted

8.4Expert Score
Joo Casino is a veteran on the online casinos market, with an impressive tenure of nearly a decade. This exceptional platform excels in every aspect that defines a top-notch online casino. With a staggering library of over 9,000 slots and an extensive array of games in every category, all powered by industry-leading providers. Newcomers are greeted with multiple options of generous and favorable welcome packages, while existing players can indulge in a wide range of lucrative promotions. Deposits and withdrawals are fast and easy, since Joo Casino has many popular banking methods available. However, the withdrawal limits are lower than what you may find at other online casinos and may discourage high rollers. Nevertheless, if you are looking for a safe and reliable gaming platform, Joo Casino is an admirable choice.
Customer experience
  • Huge game selection
  • Generous welcome packages
  • Lucrative promotions
  • Variety of banking options
  • Accepts crypto currencies
  • Offshore license
  • Low withdrawal limits

Joo casino bonus

Joo Casino has two welcome packages for new players, one for fiat and one for crypto deposits. Both cover your first three deposits. The bonus offer for fiat currencies gets you a match bonus on the first deposit, while for the subsistent two deposits you have to deposit twice as much for the same bonus amount. On top of that, you also get a hundred free spins.

Fiat welcome package
First deposit100% up to C$750 and 50 Free SpinsNot needed
Second deposit50% up to C$750RELAX
Third deposit50% up to C$750 and 50 Free SpinsACTNOW
Crypto welcome package
First deposit150% up to 5 BTC and 100 Free SpinsCRYPTO
Second deposit110% up to 5 BTCBLOCK
Third deposit100% up to 5 BTC and 50 Free SpinsCHAIN

For crypto deposits, the match percentages are better, since they are all over 100%, and you get more free spins than with the fiat deposit bonus. However, both options are generous and favorable and provide a decent foundation for your gaming journey at Joo Casino.

Bonus terms

The bonus terms are both reasonable and favorable. The wagering requirements are high but average, the positive aspect being that they only apply to the bonus funds, while your deposit is excluded. The maximum bet limit is also average and the timeframe to complete the wagering requirements is reasonable, however, most other casinos will offer you 30 days.

The same bonus terms apply to both of the welcome bonus offers.

Wagering requirement (WR)50x bonus, 50x free spins
Maximum bet limitC$7.5
Maximum cashout limitNo limit
Time to complete WR7 days for bonus, 3 days for free spins

Overall, the terms are decent and acceptable, making the bonus offers appealing. Note that different games contribute different percentages toward completing the wagering requirements:

  • Slot games – 100% (exceptions apply)
  • Video poker – 5%
  • Baccarat, Blackjack, Hi-Lo, Roulette, Poker, and other table games – 5%
  • Live dealer games – 5%

For the full list of games consult the casino’s bonus terms and conditions tab.

Promotions for existing customers

Joo Casino offers a large assortment of promotions for existing customers. Players are presented with many beneficial opportunities to get free cash, bonus offers, free spins, VIP points, cash prizes and more. A cashback bonus is also featured, as well as a variety of slot tournaments and live events with large prize pools. Reload bonuses are included for players that prefer to play on the weekdays, but one for the weekend players will be greatly appreciated.

Extra C$750 per day50% up to C$750 reload bonus on your third deposit per day
Monday Reload50% up to C$300
Wednesday Reload170 free spins
High Roller Reload50% up to C$1,500
Pragmatic Cashback10% Live games cashback
Mystery DropsPrize pool
Lucky SpinPrize pool
Slots TournamentsCash, bonuses, free spins
MissionsFree spins
Bonus storeFree spins, cash rewards, subscriptions, devices

Note that some of the promotions require a code in order to be activated, while others are available with a minimum deposit. The terms and conditions are clearly stated for each promotional offer both in a popup window next to each offer and in the bonus terms and condition tab at the bottom of the website. We recommend you fully familiarize yourself with the details when considering taking part in any promotion.

VIP program

The VIP program at Joo Casino is conceptualized as a treasure hunt and consists of 25 levels. Players progress through VIP levels as they accumulate the required number of complimentary points (CP or comp points). Each C$7.5 of real money wagered on slot games are rewarded with 1 CP and 1 redeemable CP. By getting new levels, players receive prizes and unlock other benefits associated with the achieved level. The VIP progress of each player resets every three months.

LevelThresholds (CPs)Benefits
Côte D’azurOn sign inNone
21020 free spins
325030 free spins
450040 free spins
580050 free spins
61,20060 free spins
71,70070 free spins
Ocean Floor2,500C$15
80 Free spins
5% cashback
Personal manager
5% cashback
Personal manager
5% cashback
Personal manager
5% cashback
Personal manager
Rainbow reef10,000C$75
100 Free spins
6% cashback
Personal manager
80 Free spins
6% cashback
Personal manager
90 Free spins
6% cashback
Personal manager
1000 Free spins
6% cashback
Personal manager
Shipwreck Treasure32,000C$150
170 Free spins
8% cashback
Personal manager
110 Free spins
8% cashback
Personal manager
Increased withdrawal limits
120 Free spins
8% cashback
Personal manager
Increased withdrawal limits
150 Free spins
8% cashback
Personal manager
Increased withdrawal limits
200 Free spins
10% cashback
Personal manager
Increased withdrawal limits
210 Free spins
10% cashback
Personal manager
Increased withdrawal limits
220 Free spins
10% cashback
Personal manager
Increased withdrawal limits
250 Free spins
10% cashback
Personal manager
Increased withdrawal limits
Mermaids Grotto400,000C$1,500
1,000 Free spins
15% cashback
Personal manager
Increased withdrawal limits
Gates of Atlantis5,000,000C$75,000
5,000 Free spins
15% cashback
Personal manager
Increased withdrawal limits

The VIP program also includes a comp conversion scheme where players can exchange their accumulated comp points for cash. Alternatively, comp points can be exchanged at the casino’s shop for free spins, cash rewards, subscriptions or devices.

Every C$7.5 wagered in real money brings you 1 comp point and 1 redeemable point.
Every 100 CPs can be converted to C$1.5 cash.
Points can be exchanged at the casino’s shop for free spins, cash rewards, subscriptions or devices.

Overall, the VIP program is unique and interesting, but we don’t find it beneficial to most players. This is mostly because the progress resets, so the benefits are not permanent. Even though the prospect of reaping the rewards repeatedly may seem appealing, the thresholds for reaching the higher levels are unreasonable. However, comp points are easily earned and the conversion options are beneficial. Nevertheless, we don’t recommend you actively pursue progress through the tiers of the VIP program.

Casino games

Joo Casino has an astonishing game collection of over 10,000 titles, with hundreds of games in every category. You can find over 9,000 slots, as well as an impressive selection of progressive jackpots, magaways slots and table games. The platform is easy to navigate and has decent game filters, with separate categories for all games, but we feel they should be further improved due to the sheer number of games available.

Game typeNumber of games
Slots games9,000+
Progressive jackpots775
Megaways slots60+
Video poker66
Table & card games120
All types10,000+

Some of the most popular providers behind Joo Casinos enormous game offer include 3 Oaks Gaming, Endorphina, Habanero, KA Gaming, NetEnt, Play’n Go, Playtech, Pragmatic Play, Quickfire, Quickspin, Spinomenal, Wazdan, Yggdrasil and 99 more renowned and lesser-known providers.

All casino game providers

1spin4win, 3oaks, 4ThePlayer, Altente, Amatic, Amigo, Apparat, AvatarUX, Barbara Bang, Belatra, Beterlive, Betsoft, BGaming, Big Time Gaming, Blue Guru Games, Blueprint, Bombay Live, Booming Games, Caleta, Clawbuster, Electric Elephant Games, Endorphina, Evoplay, Fantasma, Fazi, Felix Gaming, Four Leaf Gaming, Fugaso, GameArt, Gamebeat, Games Inc, Gamevy, Gaming Corps, Gamzix, Golden Rock Studios, Habanero, Hacksaw Gaming, Holle Games, Igrosoft, Jade Rabbit, KAGaming, Kalamba, Live Solutions, Livespins, Lucky, Lucky Streak, Mancala Gaming, Mascot, Max Win Gaming, Mplay, MrSlotty, NetGaming, Northern Lights, Nucleus Gaming, OneTouch, Onlyplay, PG Soft, Platipus, Play'n GO, Playson, Playtech, PopiPlay, Pragmatic Play, Pragmatic Play Live, Print Studios, Push Gaming, QuickFire, Quickspin, ReelPlay, Reevo Gaming, Relax Gaming, Retro Gaming, Revolver, Rfranco, Ruby Play, Skywind, Slotfactory, SlotMill, Smartsoft, SpadeGaming, Spearhead, Spinomenal, Spinza, Spribe, Sthlmgaming, Swintt, Tom Horn, Triple Cherry, TrueLab, Turbo Games, Vibra Gaming, Vivo Gaming, Wazdan, Winfinity, Wizard, Yggdrasil, Zillion

Live dealer games

The live casino section at Joo Casino is equally impressive in both numbers and variety. You can find an array of live casino games, including numerous variations of blackjack, poker, roulette and baccarat. Additionally, there is a nice selection of popular game shows as well, like Mega Wheel, Sweet Bonanza Candy Land and Adventures Beyond Wonderland. All games are conveniently separated into their respective categories.

Game typeNumber of tables
Live blackjack91
Live roulette29
Live poker5
Live baccarat39
Live game shows19

Apart from the live slots tournaments, there aren’t any active bonuses for players that prefer live dealer games. The live casino games at Joo Casino are provided by:

  • Pragmatic Play Live
  • Evolution Gaming
  • Playtech
  • Lucky Streak
  • Ezugi
  • Bombay Live
  • Live Solutions
  • Swintt


Joo Casino offers a wide selection of banking options. You can deposit and withdraw both in fiat and cryptocurrencies, using credit cards, bank transfers, e-wallets, vouchers and crypto wallets. Deposits are instant and without fees, as are withdrawals, with the exception of credit card and bank transfer payouts which may take from three to five days.


The minimum and maximum deposit limits vary depending on your banking method of choice, however, note that in order to be eligible for the casino’s bonuses a minimum deposit of C$30 is required. Crypto deposits are not limited, due to their nature.

Deposit methodLimits
VISAC$30 – C$6,000
C$30 – C$6,000
InteracC$15 – C$4,000
C$20 – C$4,000
PayzC$30 – C$6,000
C$20 – C$1,000
C$30 – C$6,000
C$15 – C$1,500
C$30 – C$10,000
FlexepinC$20 – C$500
0.01 BNB
Bitcoin0.0001 BTC
BitcoinCash0.001 BCH
Ethereum0.01 ETH
Litecoin0.001 LTC
Dogecoin1 DOGE
Tether0.01 USDT
Cardano0.001 XRP
Ripple0.001 XRP

If you prefer local options Interac and iDebit are available, but all methods are flexible and with standard limits per transaction. All deposits are instantly transferred to your account and there are no fees attached.


The minimum withdrawal limit is C$30 for all options, with the exception of bank transfers which are set at C$750. The maximum withdrawal limits per transaction are not stated for each method separately on the casino’s website, however, the weekly withdrawal limit is C$3,750. These limits can be further increased through the VIP program. All payment requests are paid as soon as they are processed, which is usually within 24 hours. For credit cards and bank transfers the payout time may take up to five days.

Withdrawal methodLimitsPayout time
VISAC$30 – C$3,7501 – 3 days
C$30 – C$3,7501 – 3 days
InteracC$30 – C$3,750Instant
Bank transferC$750 – C$3,7503 – 5 days
C$30 – C$3,750Instant
C$30 – C$3,750Instant
C$30 – C$3,750Instant
NetellerC$30 – C$3,750Instant
PayzC$30 – C$3,750Instant
C$30 – C$3,750Instant
C$30 – C$3,750Instant
0.01 BNBInstant
Bitcoin0.0001 BTCInstant
BitcoinCash0.001 BCHInstant
Ethereum0.01 ETHInstant
Litecoin0.001 LTCInstant
Dogecoin1 DOGEInstant
Tether0.01 USDTInstant
Cardano2 ADAInstant
Ripple0.001 XRPInstant
TRON10 TRXInstant

The casino requires you to verify your identity prior to processing payouts and may hold any refund or withdrawals for the time needed to do so. Requests that exceed the limit of a particular payment method are divided into monthly installments until the full amount is paid out. All progressive jackpot wins will be paid in full.

The maximum daily, weekly and monthly withdrawal limits are lower than standard and may affect high rollers.

  • Daily limit: N/A
  • Weekly limit: C$3,750
  • Monthly limit: C$18,000

The withdrawal requests have a pending period of three days during which the casino reviews and processes the withdrawal request before initiating the payment. This means that once a withdrawal request is made, the casino will take up to three days to review and approve the transaction before the funds are released.

It’s important to note that the pending period is separate from the actual payment processing time. After the pending period, the casino will initiate the payment, and the time it takes for the funds to reach your account will depend on the chosen withdrawal method.

Is Joo Casino reliable?

Joo Casino is a veteran of the online casino market with nearly a decade long tenure. It’s operated by DAMA N.V., one of the most prominent and experienced companies which also manages 75 other renowned online casinos. Despite Joo Casino being licensed by the Curacao Gaming Authority, it has positive user reviews, and we can say it’s a safe and reliable option. We can confirm all games are genuine and fair, implement Random Numbers Generators and are provided by renowned providers and are independently tested by Itech Labs. For safeguarding your personal data and information, Joo Casino implements the latest SSL encryption technology, so all of your transactions are protected.

LicenseCuracao Gaming Commission
Parent companyDama N.V.
SSL encryption256-bit Cloudflare
RNG certificatesiTech Labs
Trustpilot rating2.0
Our security rating4

The reputation of its owner speaks volumes for Joo Casino, as does its long tenure, but acquiring a local license will greatly improve its trustworthiness. Short of that, we rate it with 4 out of 5 security points.

Customer support

The customer support service at Joo Casino can be reached through the 24/7 live chat, or alternatively, you can leave a message via email. No phone support is currently available.

Live chat24/7
Email[email protected]
Phone supportN/A

The FAQs section can be found at the footer of the website and will provide you with sufficient information on various subjects, including bonuses, deposits, withdrawals, verification and more.

Final verdict

Joo Casino excels in all aspects making it a strong contender in the online casino market. The generous welcome packages and favorable terms for new players, as well as ongoing promotions for existing players, indicate that the casino values its customers and aims to provide a rewarding experience. The extensive game library, supplied by leading providers in the industry, provides players with access to a wide range of high-quality games with diverse themes and features, ensuring that there are options available to suit different preferences and interests. The availability of popular and convenient banking methods simplifies the process of depositing and withdrawing funds, however, the low withdrawal limits may deter high rollers.

Nevertheless, Joo Casino certainly makes an appealing option for players looking for a safe, reliable and enjoyable online gambling experience.


Is Joo Casino safe?

Yes. Joo Casino is licensed by the Curacao Gaming Authority, which ensures the casino follows strict regulations. Joo Casino also implements modern SSL encryption technology to safeguard your personal information and data and the latest anti-fraud techniques to guarantee full financial security of players, so you can be sure it is safe for paying with your credit card.

How can I claim the Joo Casinos Welcome bonus?

To claim your welcome bonus, register an account on the casino’s website and simply make a deposit of at least C$30 with the code specified on the bonus card. Once your payment is made, the bonus will instantly be added to your account.

Do I need a promo code to access the bonuses at Joo Casino?

Yes, you will have to apply a bonus code to claim the welcome offers on the platform. You should note that each of the welcome offers has a unique bonus code, as well as most promotions.

How long do withdrawals take at Joo Casino?

All withdrawals at Joo Casino are processed as soon as possible which is seemingly instantly for all banking options, with the exception of credit cards and bank transfers which can take between three and five days.

How can I be sure that the payout percentage of the games is fair?

Joo Casino is based on the software for online gaming systems which is certified by iTech Labs. This means that the RNG (Random Number Generator) complies with the industry requirements, and all the results you get during your play (reels in slots and cards dealt in card games) are random. Payouts for all games are also standard for the industry and are between 95 – 98%.

Specification: Joo casino review


Up to C$2,250 + 100 free spins

Wagering requirement

50x bonus, 50x free spins

Devices AndroidDesktopiPadiPhoneTablet
Number of games 10,000+
Payout time 0-3 days
Type of games BaccaratBlackjackCrapsLive dealerMegaways slotsPokerProgressive slotsRouletteSlotsVideo poker
Licenses Curaçao

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