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We follow our very detailed criteria when we rate online casinos. We believe consistency is key and that it’s the only way to highlight the best online casinos. Once the rules are established, there’s no hiding.
The Canadian casinos we’ve checked so far are partially transparent in terms of their offer making the review process fairly easy. The only area where they lack are payment terms and limits. We have to put in the same effort in finding this out as we do for all other areas.
The overall score is a weighted average of the category ratings in the following five sections: games, bonuses, security, customer support and payments.
Category
Points limit
Games
0-25%
Security
0-25%
Bonuses
0-20%
Customer support
0-15%
Payments
0-15%
Here are all the categories in more detail and how we approach them when we review online casinos.
Games
If the casinos show the game count, we give them points for transparency. If they don’t, we manually count them and rate them accordingly. In general, the median and the average are very close, with the average being a little under 4,000, rounded to 4,000 – and the median being 4,000 with nearly 40% being in the 4,000 to 4,500 threshold.
Category
Details
Average number of games
4,000
Average number of providers
75
There’s always enough diversity with the average number of game providers being 75. You will come across a few that exceed 100 game studios on offer, but these focus primarily on sports betting with casino games being the cross-selling product.
Bonuses
It’s straightforward, the higher the bonus, the higher the wagering requirements you have to complete. In Canada, the average wagering requirement is 30x deposit and bonus amount, with 40x for free spins. This is on the medium to the high end when compared with casino bonuses in other gaming markets. However, any bonuses that are below 30x deposit and bonus amount are considered acceptable and fair.
Category
Details
Average casino bonus amount
C$2,500 + 100 free spins
Average wagering requirement
30x deposit + bonus, 40x free spins
Average maximum bet limit
C$7.5
Common games contributing to WR
Slots
The maximum bet limit of C$7.5 just scratches the surface at what we can consider acceptable. Anything in excess of this is favorable. While the median above this threshold is C$8, there are a few casinos that allow players to bet as much as C$10 per round.
The lower the maximum bet limit, the faster and easier you fall victim to the law of large numbers. Even if the RTP is 99%, the house edge of 1% will eat your balance over a long period of time if the maximum bet limit is low.
Security
One of the first things we check when we review an online casino is the casino license. Besides a simple license check, we look for user reviews. Another source for reliability proof is news posts. However, in our experience only big scandals and award winning casinos get mentioned. Nobody shows interest in everyday problems.
Besides the license, user reviews and past performance, we also take a look at other community members and platforms. We as a team have been around for a short time, but as individuals, we’re present on the market since 2015.
Payments
Since Canada is a prime gambling market, a lot of payment providers have flocked, spoiling Canadian casino players for choice. There are a few local payment providers that are the go-to deposit methods for both passionate and casual players, including Interac, iDebit and INSTADEBIT.
Category
Details
Currencies
CAD, most popular cryptocurrencies
Common deposit methods
Interac, iDebit, Payz, VISA, CoinsPaid
Common withdrawal methods
Interac e-Transfer, bank transfer, CoinsPaid
Fees
Little to none
Acceptable limits
We recommend using e-wallets, Interac, or crypto if you plan on playing often and over a long period of time. If you just want to dip your toes, feel free to deposit with your credit or debit card. All online casinos accept card deposits, with the exception of very few that are focused on cryptocurrencies only.
For maximum security and privacy protection, we recommend using Paysafecard, eVoucher, CashtoCode or Neosurf.
Customer support
It may seem irrelevant to some, but the customer support a casino offers can be the difference between a resolved misunderstanding and a dead-end. We check the response time, the quality of the response and we also compare how user-friendly is the help center structure.
Live chat
Available at more than 90% of Canadian online casinos.
Email
Archaic bust still common used. The safety net and laster resort in worst case scenarios.
Phone
Rare, available only at casinos licensed in Canada. Efficient, but not very effective.
FAQs
All casinos have FAQs, but only a few have detailed and well-structured help centers
We also include the KYC procedure in the customer support check. Players should be allowed to verify their identity whenever they please. However, a good share of Canadian online casinos still require KYC verification conducted via live chat or email.
Are online casinos legal in Canada?
There are two levels of gambling regulation in Canada, national and provincial. At the moment, it’s up to the province how they regulate or better said treat gambling. With that said, only Ontario regulates online gambling and issues online casino licenses. The other provinces don’t regulate gambling and as such, are open to international and off-shore casinos.
Popular casino licenses
A Canadian license guarantees safety, whereas the international ones are more of placeholders. Nevertheless, we never rely on the license only. The overall rating depends on the casino’s tenure, the license, the transparency and its past performance if the casino has been around for a long time.
Kahnawake Gaming Commission
Alcohol and Gaming Commission of Ontario
Curacao eGaming Authority
Malta Gaming Authority
United Kingdom
In general, a Malta and UKGC license can be trusted and relied upon. A Kahnawake and Ontario licenses are more relevant to the Canadian market. A Curacao license doesn’t get casinos far in terms of security, however, it’s by far the most prevalent at this moment.
Payment methods and banking
You need at least one deposit method with available funds to play with real money. The payment method lists are quite homogeneous at online casinos, both in Canada and internationally. Fortunately, Canadian dollars are accepted and supported with the several local payment providers, meaning there are no exchange fees.