Jackpot Village casino review

Jackpot Village casino bonus

New Canadian players at Jackpot Village will get a fairly standard welcome package. It doesn’t stray too much from the general path of welcome bonuses, so expect a combination of a deposit bonus and free spins on sign up. Overall, it’s a much larger deposit bonus than what other casinos have on offer, boosting your initial deposits up to C$2,000.

But, size doesn’t matter in this case – the bonus terms are far more important. We can honestly say that they’re not great. Jackpot Village knows this, sweetening the deal with loyalty points and free spins. But, it’s simply not enough to save this dismal bonus offer.

As you can see, the bonus stretches over your first three deposits. It’s larger than the average welcome bonus while shelling out an average number of free spins. But, the terms let this offer down, and the fact that your free spins are only available on Book of Dead isn’t appealing. It’s a bland slot that not all players would love.

Additionally, deposits made via Neteller and Skrill don’t qualify for the welcome promotion which makes things worse.

Bonus terms

To claim the Jackpot Village welcome bonus, you need to make a first-time deposit of C$20. Claim the first one and you can then look forward to two more with more or less the same terms. You must wager the bonus 40 times in 30 days, so you have ample time to complete the wagering. But, if you claim a total of C$2,300, wagering it 40 times means spending over $90,000 which is absurd.

The terms are worse the longer you read. You can only wager the amount on slots, with the maximum bet capped at C$5. Plus, you can only win C$20 with the free spins and each set expires in 24 hours. We won’t even comment on the 500 loyalty points on the first deposit bonus – they’re just a gimmick.

A look at the terms in detail will reveal that this isn’t the bonus you were looking for. As one former US president said – it sounds good but doesn’t work.

Promotions for existing customers

Most of the promotions for regular customers are cyclic promotions and giveaways that aren’t true bonuses fit for loyal customers. They either require opting in or give you entry automatically based on your activity. Existing customers won’t be that impressed by these bonuses or terms. The only thing that might interest them are the village jackpots, which is a unique promotion on the biggest progressive jackpots in the casino’s lobby.

If you become a regular at Jackpot Village, there’s simply nothing to retain you as a client. These giveaways are too random and not custom-tailored for loyal players, offering prize pools you can win shares of instead of a meaty bonus for regulars with decent terms.

VIP program

Is the VIP program better at retaining loyal customers? We’re afraid not. Unlike point-based programs or invitationals, you can apply for it at Jackpot Village. Email the customer support team and they’ll take a look at your resume.

Getting in shouldn’t be that easy, and as far as we could check, you get more perks instead of VIP bonuses across the four levels. There’s one cool feature – if you have a higher-ranking VIP status at another casino, you can talk to the casino and they’ll try to match it.

Moving through the levels means spending more money which isn’t ideal. Reaching the Elite level should be pretty hard, so don’t expect to move up the VIP ladder that easily. Additionally, the casino isn’t that transparent on the bonuses you get or the perks, so it’s not the best VIP club we’ve seen.

Casino games

It’s not hard to understand where Jackpot Village’s allegiances lie. The casino is dedicated to jackpot slots and games, displaying the jackpot total (which is growing) on the front page. But, don’t think that there’s nothing else to play. In fact, the casino has more than 4,000 eCOGRA-certified games meaning you can have it all.

Browse the library with the available filters and pick what you like the most. The games are powered by some of the top providers such as Play’n GO and Pragmatic Play, with a full list of all under the Providers tab. True to its name, it has a separate jackpots tab where you have a slim chance to win a multi-million dollar jackpot.

The game library is more than solid, although the presentation is a bit confusing if we might add. It’s a bit bland and uninspiring, even if the filters are solid. If the casino thinks of a new way to present its games, it’ll certainly be more appealing.

Live dealer games

The live casino at Jackpot Village is powered by Pragmatic and Evolution Gaming. Players will get top-notch games from both providers and see a lot of live roulette and live dealer action. The streams are in crisp-clear video quality and work seamlessly on any device.

Unfortunately, you won’t see separate tabs for live blackjack, live baccarat, or live roulette. The good news is that there aren’t that many games, but there are just enough to immerse yourself in an authentic atmosphere.

At the moment, Jackpot Village doesn’t have a special live casino bonus. It’s a bit lacking in that department, and we believe that adding one will definitely help players rethink their choices.

Banking

Jackpot Village is a fiat money casino, so it hasn’t caught the crypto bug (yet). Right now, Canadian players can make CAD deposits and withdrawals using a range of trusted payment methods. All the basics are covered in addition to some extra options such as prepaid vouchers.

Deposits

Most Canadian players will stick with Interac, MuchBetter, or credit/debit cards. Jackpot Village accepts them all with a minimum deposit of C$20 and no maximum limit. Deposits are fast and fee-free. The available payment methods are decent, but we think adding cryptocurrencies will make things much better.

Deposit method	Limits
	C$20 – /
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	C$20 – /
	C$20 – /
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You won’t go wrong with any of the options since deposits are instant for each. Make sure to choose CAD as your currency by setting it up on your profile page to avoid currency conversion fees.

Payouts

In most cases, the casino will pay your winnings directly to the payment method you used to deposit with. The minimum withdrawal is C$20, while the maximum a regular player can withdraw is C$5,000 per week. VIPs may be eligible for higher payouts.

Withdrawal method	Limits	Payout time
	C$20 – C$5,000	1 – 3 days
	C$20 – C$5,000	1 – 3 days
	C$20 – C$5,000	1 – 3 days
	C$20 – C$5,000	3 – 5 days
	C$20 – C$5,000	0 – 2 days
	C$20 – C$5,000	0 – 2 days
	C$20 – C$5,000	0 – 2 days
	C$20 – C$5,000	1 – 3 days

Withdrawal times are a bit slow. Any request will stay pending for 1-2 days, after which the money might need up to 3 days to reach your account. Additionally, the weekly limit of C$5,000 is not impressive, and we hate the fact only VIPs get higher limits.

• Weekly limit: C$5,000

Is Jackpot Village reliable?

Jackpot Village has been around for a few years and is a licensed and SSL encrypted site. The MGA license gives it enough credibility, although its parent company White Hat Gaming has seen its fair share of controversies. The games are safe and fair as indicated by the eCOGRA certificate. The only spot on these credentials is the low score on Trustpilot.

Customer support

The customer support service at Jackpot Village is available 24/7. You can get in touch via email or live chat, with the latter being a more responsive option. There’s a help center as well where you can find answers to the most common question. It’s basic but does the job well.

Final verdict

Jackpot Village is a decent destination if you’re looking for the best jackpots in the industry. It has a valid MGA license, is encrypted by SSL, and has its games certified by eCOGRA. It checks all the marks even if the Trustpilot rating is not great and the withdrawals are slow.

If you can live without that, there are many worse options out there.

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