Platinum Play Casino review
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Platinum Play Casino bonus
Platinum Play Casino has a good welcome bonus package. You can get an C$800 welcome bonus that will give you a head start in your playing. The welcome bonus is distributed on the first three deposits made into your account.
| Bonus | Offer |
|---|---|
| First deposit | 100% up to C$400 |
| Second deposit | 100% up to C$200 |
| Third deposit | 100% up to C$200 |
The 100% match bonus is nice, especially since it applies to all three of your deposits. Although, most online casinos will also offer you a decent amount of free spins too. The only way you can get free spins at Platinum Play Casino is as rewards from the Bonus Wheel, to which you get access to after your first deposit.
Bonus terms
The bonus terms, however, are not very favorable. Even though the wagering requirements only apply to the bonus and not to your deposit and bonus, it’s still very high. However, the maximum bet limit of C$8 is average and acceptable. The 60 days window for completing the wagering requirement is more than generous. Nevertheless, you will generally find better terms at most other online casinos.
| Terms | Details |
|---|---|
| Wagering requirement (WR) | 70x bonus |
| Maximum bet limit | C$8 |
| Maximum cashout limit | 6x deposit amount |
| Time to complete WR | 60 days |
Different games contribute differently toward your play-through. Below are the contributions:
- All Slots (Excluding Progressive Jackpots), Keno & Scratch Card games – 100%
- Re-spin slot games – 10%
- All table pokers, all roulette, all video/power Pokers – 8%
- Blackjack and Casino War – 2%
- Classic Blackjacks, All Aces video pokers, all Jacks or Better video pokers – 0%
Promotions for existing customers
Promotions for existing customers at Platinum Play Casino are not great either. After logging in to the site, you can view the promotions available for the current week. Platinum Play Casino has a monthly calendar of promotional offers covering match bonuses, free spins, and other rewards. You’ll also get access to the Platinum Play Casino Bonus Wheel, where you can win extra spins, bonus credits, and loyalty points every four hours.
| Promotion | Offer |
|---|---|
| Daily deal calendar | Deposit bonuses, Free Spins, Loyalty Points |
| Bonus Wheel | Free Spins, Loyalty Points and Bonus Credits |
| Daily slots tournaments | Prize pools |
We’d prefer more transparently disclosed terms and conditions next to the weekly offers and the bonuses in general. Also, know that the Bonus Wheel prizes expire if not claimed, when a new spin becomes available you can’t claim the previous prize. Slot tournaments are the most appealing in the promotion selection since the prize pools are significantly large.
VIP program
Platinum Play Casino has a fairly standard loyalty program. You enter simply by signing up and progress through the tiers from “Bronze” all the way through to “Prive”. At each level there are new rewards, however, they are just percentage bonuses on deals. You also have the opportunity to exchange points for bonus credits that go toward your account.
| Level | Threshold (CPs) | Benefits |
|---|---|---|
| Bronze | Automatically on sign up | 2,500 points, 15% more on daily specials |
| Silver | 2,500 | 3% level bonus on loyalty points 25% more on daily specials |
| Gold | 12,000 | 6% level bonus on loyalty points 50% more on daily specials |
| Platinum | 50,000 | 8% level bonus on loyalty points 75% more on daily specials |
| Diamond | 125,000 | 12% level bonus on loyalty points 100% more on daily specials |
| Prive | Invite only | 15% level bonus on loyalty points 120% more on daily specials |
The VIP program won’t be beneficial to most players. The level progression will take you a lot of time and money. If we were tasked with improving the VIP program, we would completely remove the final tier and instead offer some cashback bonuses or special bonus offers on the lower levels.
| Every C$1 wagered brings you 1 comp point (CP). |
| Every 5,000 CPs can be converted to 5 bonus credits. |
You receive 2 500 Free Loyalty Points automatically when you make your 1st deposit, after having registered your account at the casino, which puts you in the “Silver” tier right away.
Casino games
Software giant Microgaming powers the majority of Platinum Play Casino’s gaming library, and all games are mobile-friendly. Its online platform design is modern and user-friendly. with decent filters. All games are divided by type and category, however, the search bar will mix results of virtual and live games. You can find over 800 games, with a large variety of progressive jackpots and table games.
| Game type | Number of games |
|---|---|
| Slots games | 636 |
| Progressive jackpots | 84 |
| Megaways slots | 15+ |
| Video poker | 7 |
| Table & card games | 55 |
| All types | 800+ |
All casino games are available instantly on the site, with no downloads necessary, and most of them support demo play. Platinum Play Casino also has apps available for both iOS and Android if you prefer gaming on the go.
All casino game providers
Live dealer games
The live dealer section at Platinum Play Casino is provided by Evolution Gaming. However, the selection is severely limited. Roulette wheels are prominent and just a few blackjack tables, mixed with some live game shows. Live poker and baccarat are not available.
| Game type | Number of tables |
|---|---|
| Live blackjack | 2 |
| Live roulette | 10 |
| Live poker | 0 |
| Live baccarat | 0 |
| Live game shows | 3 |
There’s no separate tab for the live casino games, they are all mixed in the table games section along with the virtual games. At the time of writing, there are no active bonuses for players that prefer live dealer games, to no surprise given the platform’s nature.
Banking
Platinum Play Casino has a variety of payment methods available for Canadian players. You can easily make your deposit or withdrawals through credit or debit cards, online banking, e-wallets, and even prepaid cards. The minimum deposit is C$5 for all depositing methods, which is excellent for casual players, and there are no fees to the casino. Deposits are transferred to your casino account instantly. Platinum Play Casino does not accept cryptocurrencies.
Deposits
The minimum deposit limit is C$5, while the maximum is C$20,000 per transaction, for all options. This makes all deposit methods very generous and flexible for both casual players and high rollers alike.
| Deposit method | Limits |
|---|---|
 | C$5 – C$20,000 |
 | C$5 – C$20,000 |
 | C$5 – C$20,000 |
 | C$5 – C$20,000 |
 | C$5 – C$20,000 |
 | C$5 – C$20,000 |
 | C$5 – C$20,000 |
 | C$5 – C$20,000 |
Interac and iDebit are available if you prefer local options. Deposits over C$2,000 are subject to verification. Note that certain payment methods are only available for deposit, while others are available for both deposit and withdrawal. As a general rule, the casino uses the same withdrawal method as the deposit where possible.
Payouts
The minimum withdrawal limit is C$50, while the maximum is C$10,000 per transaction, for all available options. Payout times are fast, as all requests are paid out as soon as they are processed, which won’t take longer than three days.
| Withdrawal method | Limits | Payout time |
|---|---|---|
| C$50 – C$10,000 | 1 – 3 days |
| C$50 – C$10,000 | 1 – 3 days |
| C$50 – C$10,000 | 1 – 3 days |
| C$50 – C$10,000 | 1 – 3 days |
| C$50 – C$10,000 | 1 – 3 days |
Even though the withdrawal options are somewhat limited compared to other online casinos, the limits are generous and suitable for all players. The maximum monthly limit is C$300,000, which should be satisfactory for high rollers.
- Daily limit: C$10,000
- Weekly limit: N/A
- Monthly limit: C$300,000
Is Platinum Play Casino reliable?
Platinum Play Casino was founded in 2004 by Digimedia Ltd. Which also manages over 24 other reputable online casinos including All Slots, Spin, RubyFortune, JackpotCity and more. The platform is licensed by the Malta Gaming Authority. Since all games are provided by Microgaming, fairness is guaranteed, but moreover, Platinum Play Casino holds an eCORGA certificate. For securing and protecting your personal data and information SSL encryption technology is in place.
| License | Malta Gaming Authority |
| Parent company | Digimedia Ltd. |
| Established | 2004 |
| SSL encryption | 256-bit Cloudflare |
| RNG certificates | eCOGRA |
| Trustpilot rating | 1.9 |
| Our security rating | 3.5 |
However, Platinum Play Casino doesn’t have a Canadian license and user reviews are not favorable. It has a long tenure on the market and decent affiliations, but we would appreciate more transparency in the terms and conditions.
Customer support
The customer support service at Platinum Play Casino can be reached through the 24/7 live chat. Alternatively, you can leave a message via a contact form and the support team will respond to your email.
| Method | Details |
|---|---|
| Live chat | 24/7 |
| Contact form | |
| Phone support | +1 866 745 2416 |
| FAQs | Average |
Platinum Play Casino has a decent dedicated FAQs section on the website, divided by topics, like deposit and withdraw queries, verification, promotions, technical support and many more.
Final verdict
Platinum Play Casino is an average online casino. It mainly focuses on slot games provided by Microgaming. Even though its game library is small compared to its competitors, the platform offers a nice selection to players. The bonuses are not great, but they are acceptable. The VIP program is very simple and the banking options could benefit from more variety. However, the games are safe and fair, proven by the eCORGA certificate. Your personal information will be protected, but a Canadian license goes a long way in ensuring trustworthiness. Hence, we rate it with 3.5 out of 5 points.
FAQs
Yes. Platinum Play Casino has been operating since 2004 and is licensed by the highly reputable Malta Gaming Authority. Platinum Play Casino also boasts an eCOGRA Seal of Approval, which shows it is trusted and regulated.
Yes, you will see a free play option for all of Platinum Play Casino games as soon as you load them up. If you decide that you’re not ready to risk your savings, you can try the casino games with no download, deposit, or registration. This way, you can learn the rules, practice your skills or just enjoy the game with no risk.
Yes, all the games offered at Platinum Play Casino are fair and safe to play. Microgaming is a well-established and reputable software provider that is known for providing games that produce randomized results using a Random Number Generator.
It depends on your choice of payment method, but generally, all withdrawal requests are paid out quickly. There’s a short pending period and all withdrawals are paid out as soon as they are processed, which can take from 24 hours to three business days.
No, Platinum Play Casino doesn’t offer no deposit bonuses. However, you can get free spins as rewards from the Bonus Wheel, which is available to all players after your first deposit.
Specification: Platinum Play Casino review
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