Spin Palace casino review

Spin Palace Casino bonus

When you open the casino for the first time you’ll be welcomed by a big banner that states what you get for signing up. While it does look fantastic the first time, reading the fine print will reveal why you should skip it. You don’t even need to go to the T&Cs to see that it’s impossible to wager that kind of money in the specified period. At least Spin Palace has the decent to list the sky-high wagering requirements on the front page.

As expected, the welcome bonus is for new players only. It’s not a first deposit offer as we’re used to seeing. Instead, the amount is spread across your first four. The minimum deposit is low which is great, but the further you go down the terms, it grows worse and worse.

The wagering is sky-high and excludes NetEnt slots and progressive jackpots. Earning a total of C$1,000 over four deposits and wagering it 70 times is impossible, and the casino also doesn’t specify how much time you have (probably a month).

Plus, we think it’s unbelievable for a casino named Spin Palace not to have free spins as part of the welcome deal. However, after seeing the welcome bonus terms, it might be best that there are no extras to score on sign up.

Bonus terms

The minimum deposit you can claim the welcome package with is C$10. That’s low enough, and we like that the casino doesn’t restrict the bonus offer to certain payment methods or exclude others. You have 7 days from signing up to claim the welcome bonus. If the funds remain unused for 2 months from the date it was claimed, the bonus will be forfeited.

The wagering requirements of 70x means you must spend a total of C$70,000 to wager the welcome bonus in full – if you claim all four offers. That’s impossible even for high rollers, and we doubt the average player will spend an amount even close to it to earn a few thousand Canadian dollars. The amount you can win is capped at 6 times the first deposit bonus, so not exactly great.

All slots except for NetEnt’s titles and progressive jackpots are excluded from the wagering. Any other slot in the casino’s lobby contributes 100%. But, the maximum bet you can play with is only C$8, which is lower than the minimum acceptable C$10.

Promotions for existing customers

It’s always great to see when a casino rewards all of its customers on a regular basis. The welcome offer is great to start with, but a good casino will have more offers to keep existing players entertained. Unfortunately, you won’t find them at Spin Palace.

You would think that a casino named Spin Palace will have loads of free spins to offer. But, they’re simply not there. You won’t see any attached to the welcome offer nor as a deposit/no deposit bonus later. That’s a big mishit in our opinion and something which Spin Palace must fix soon. Otherwise, customers might be interested in heading where the grass is greener and the bonus bigger.

VIP program

The Spin Palace Loyalty Club is of the most loyal players in the casino. Every time you make a wager and play its games you’ll earn loyalty points that can later be exchanged for bonus credits. The casino isn’t too transparent about the levels, although it implies that there are several. The ultimate level would be the Prive, which fails, but we don’t think such a lack of transparency is doing the loyalty program any good. From our perspective, it seems like Spin Palace casino is trying to hide something, which would most likely be the abysmal loyalty reward terms.

From what you can learn on the front page, there are custom-tailored promotions for each level, competitions left and right, a dedicated support team, and a personal account manager. That’s all great if the terms for each of those promos are good, which they likely aren’t.

Plus, the casino says you can redeem loyalty points for bonus prizes, but doesn’t specify the rate. We guess you’ll learn it if and when you become a VIP.

Casino games

With more than 1,200 games on offer, Spin Palace certainly isn’t the largest casino on the Canadian market. But, it covers most of the games we know and love. As the name suggests, it’s all about slots in this one. They’re the most common game in the lobby, with the games provided by the likes of Games Global, Pragmatic Play, and Red Tiger among others.

All the slots and other games—save for live casino titles—can be played for free. Practice makes perfect for skill-based games, and playing slots for fun is always a great idea. The game library is nicely organized, so you get separate categories such as slots, video poker, jackpots, and more.

Unfortunately, it does need more feature-specific filters. For example, there are Megaways slots, but you won’t find them tucked away under such a category. The search bar helps, but we think the casino would benefit more from filters, both basic and advanced.

It also wouldn’t hurt if the casino adds more games to its lobby. The number it has now is simply too low for a modern casino.

Live dealer games

While Spin Palace puts the accent on slots, there are many other games you can try as well. Live casino games are part of the equation powered by Evolution Gaming’s premium live dealer software. The results are crisp streams and an immersive experience that will make you feel like you’re in a land-based casino.

Just like in the RNG casino games lobby, the live casino is decently organized. You can pick between several different game categories, including live blackjack and live roulette in addition to game shows which you must try.

The only thing missing in this department is a live casino bonus (or two). It would certainly improve the quality of the live casino. Adding a few new providers can’t hurt as well. Both Pragmatic Play and Playtech are pretty popular with players, so their games can add a layer of quality in this department.

Banking

You can use a variety of trusted payment methods that are already popular in Canada. They include online banking solutions, credit and debit cards, and e-wallets. Cryptocurrencies are on the list as well, although don’t expect to see the full crypto market here. Transactions are safe thanks to the SSL encryption, so you don’t need to worry about entering your bank account details.

Deposits

There’s a wide range of payment methods to pick from when it comes to funding your account at Spin Palace casino. They’re all trusted options and all deposits are processed instantly and free of charge.

The deposit limit is low, and the casino promises no maximum deposit limits. However, these limits are most likely self-imposed by your payment provider, so they should be displayed when you choose the option you want to use.

Deposit method	Limits
	C$10 – /
	C$10 – /
	C$10 – /
	C$10 – /
	C$10 – /
	C$10 – /
	C$10 – /
	C$10 – /
	C$10 – /
	C$10 – /
	C$10 – /
	C$10 – /
	C$10 – /
	C$10 – /
	C$10 – /

Most of the payment methods you can use for deposits can also be used for withdrawals. Keep in mind that the bonuses might have different minimum deposit limits than the overall of C$10,

Payouts

If you win something at Spin Palace casino, you’re welcome to withdraw it via any of the payment methods listed below. The minimum is a bit high at C$50, while the maximum limit is C$10,000. That’s not weekly or monthly but per transaction. All withdrawal requests are approved in 1-3 days, so the process is a bit slow compared to other casinos.

Deposit method	Limits	Payout time
	C$50 – C$10,000	1 – 3 days
	C$50 – C$10,000	1 – 3 days
	C$50 – C$10,000	1 – 3 days
	C$50 – C$10,000	1 – 3 days
	C$50 – C$10,000	1 – 3 days
	C$50 – C$10,000	1 – 3 days

High rollers won’t be impressed with the maximum payout limit, although it’s OK for new players. The payout time definitely needs to improve, so there’s a bit of work to be done in this department. Oh, and we’re not sure why cryptocurrencies are not accepted for withdrawals when they’re already on the deposit list. Spin Palace needs to check that out.

Is Spin Palace reliable?

Spin Palace has been around for some time and earned a decent reputation among players in Canada. It’s SSL-encrypted and holds a trusted license. The games are properly certified too, with regular checks made by eCOGRA.

However, some of the terms are unfair, and the casino’s not as transparent as it could be. Furthermore, its Trustpulot score isn’t amazing at all, so we suggest doing your own research before you join.

Customer support

The 24/7 customer support service is one of the best aspects of Spin Palace casino. It’s also the industry standard. The casino allows you to get in touch via the two common channels – email and live chat and it also has a FAQ page that could be improved.

Final verdict

It’s safe to say that Spin Palace is one of the good guys in the Canadian iGaming market. While there’s certainly room to grow, it does the job well. There are casinos with a bigger number of games and better bonuses out there, but none have the experience Spin Palace can brag about.

If that’s something you hold dear, then Spin Palace may be the place for you. If you’re a bonus hunter out to get the best offer, you should look elsewhere.

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