Hello Casino review

6.7
Expert ScoreRead review

Games:
1500+

Payout:
1-3 days

License:
Malta

WR:
35x deposit + bonus, 35x free spins

Category:

Up to C$1,300 + 250 free spins

35x deposit + bonus, 35x free spins

CAD accepted

Crypto accepted

6.7Expert Score
Hello Casino has been on the market for almost two decades. It mainly specializes in being a slot games platform, with a wide-ranging selection provided by both popular and less-known providers. While many online casinos try to lure players in with heavily advertising their VIP programs and special offers, at Hello Casino you can enjoy your favorite slot games without the distractions of unnecessary promotions. Low deposit of C$10 makes you eligible for all the casino bonuses, which can be appealing to casual players. However, the low withdrawal limits may affect high rollers.
Security
10
Games
6.8
Bonus
3.5
Payments
8
Customer experience
5.3
PROS
  • Good selection of slots
  • Over 107 game providers
  • Minimum deposit of C$10
  • Fast withdrawals
CONS
  • Invite only VIP program
  • Low withdrawal limits

Hello Casino bonus

A no deposit bonus is available at Hello Casino for new players. However, winnings and withdrawals from all forms of no deposit bonuses are limited to C$100, until you make your first deposit.

Your first five deposits are eligible for the welcome package for a minimum deposit of C$10. Note that deposits made via Skrill and Neteller won’t count towards claiming the casino bonus and free spins.

BonusOffer
No deposit bonus25 free spins on multiple slots
First deposit100% up to C$300 and 100 extra spins
Second deposit75% up to C$300 and 75 extra spins
Third deposit50% up to C$300 and 50 extra spins
Fourth deposit25% up to C$300 and 25 extra spins
Fifth Deposit100% up to C$100

Overall, the welcome package is unfavorable to players. The diminishing match percentages on your subsequent deposits are low, especially considering the maximum deposit amount of the offer. On top of that, the bonus terms make the offer even more unappealing.

Bonus terms

The wagering requirements apply to both your deposit and the bonus funds. The maximum bet limit is too low since the minimum acceptable bet limit for the Canadian market is C$6.5. Should you bet higher than this while the Welcome bonus is active, the casino reserves the right to confiscate all winnings. Unused bonus money expires after 30 days and unused free spins expire after 10 days, which is the only reasonable aspect of Hello Casinos bonus offer.

TermsDetails
Wagering requirement (WR)35x deposit + bonus, 35x free spins
Maximum bet limitC$5
Maximum cashout limitUnlimited
Time to complete WR30 days for bonus, 10 days for free spins

Note that different games contribute different percentages toward completing the wagering requirements:

  • Slots – 100%
  • Scratchcards & Keno – 100%
  • Table Games, Video Poker Games, Jackpots, Other Games – 0%

Promotions for existing customers

There aren’t many bonuses to be found at Hello Casino. Sensational Sundays is a form of reload bonus, available every Sunday for a minimum deposit of C$10 and come with a 35x Wagering requirement.

PromotionOffer
Sensational Sundays30% bonus up to C$100
Loyalty gets rewarded500 Loyalty Points upon your first deposit

With your first deposit, you get 500 free loyalty points, which can be exchanged for bonus funds.

Note that the minimum amount of loyalty points you can redeem is 1000, and the bonus funds from loyalty points come with 35x wagering requirements and expire in 3 days.

Overall, the promotions at Hello Casino are not favorable, but that’s not surprising, considering that the main focus of the casino is to be a slots platform.

VIP program

Hello Casinos VIP program is invite only. Everyone can qualify to participate in the exclusive VIP program and you will automatically be invited when you meet the requirements. Once you fit the playing criteria you will receive an invitation from your personal VIP manager, and start enjoying the perks which the VIP program includes.

You will receive invitations for exciting events, exclusive promotions and bonuses, plus the choice between a VIP bonus program or a VIP cashback program – whichever you prefer.

However, a comp conversion program is available for all players. You earn a different amount of Loyalty Points for every C$10 you wager on the casino games. Each game category rewards you with a different number of points, as follows:

  • Roulette – 0.25
  • Blackjack – 0.5
  • Video Poker – 1
  • Scratchcards – 2
  • Slots – 2

You can exchange a minimum of 1000 loyalty points for bonus funds. The maximum daily redemption value is 10000 points which is equivalent to C$50. Any bonus funds must be wagered 35x on real money games before any winnings can be transferred or withdrawn. Any unused bonus funds expire after 3 days.

Every C$10 wagered brings you comp points depending on the game category.
Every 1000 CPs can be converted to C$5 cash.

Since you only become a member by invitation and the requirements aren’t stated on the website, we don’t find Hello Casinos VIP program to be beneficial to most players.

Casino games

Hello Casino’s game library consists of over 1,700 titles provided by 107 providers including, but not limited to, Evolution Gaming, NetEnt, Pragmatic Play, Red Tiger Gaming, Ezugi and many more. The main focus of Hello Casino are slots, but there’s an impressive selection of progressive jackpots and magaways slots.

Game typeNumber of games
Slots games1,200+
Progressive jackpots163
Megaways slots144
Video poker1
Table & card games74
All types1,700+

Hello Casino also has a variety of table and card games. However, we would like to see more video poker being included in the future, since at the time of writing, we only found one.

All casino game providers

AGS, Ainsworth, Alchemy Gaming, All41 Studios, Apollo Games, Area Vegas, Armadillo Studios, Asylum Labs, Aurum Signature Studios, Bally, betdigital, BGaming, Big Time Gaming, Blue Guru Games, Blueprint, Booming Games, Buck Stakes Entertainment, Chance Interactive, Colossus Bets, Core Gaming, Crazy Tooth Studios, DWG, Electric Elephant Games, ELK, Endemol Shine Gaming, Evolution, Eyecon, Ezugi, Fantasma, Felt Gaming, Fortune Factory Studios, Four Leaf Gaming, Foxium, Gacha Studios, Gameburger Studios, Games Inc, Gamevy, Gaming Corps, Gold Coin Studios, Golden Rock Studios, Gong Gaming, Hacksaw Gaming, Hammertime Games, High 5, High Limit Studios, IGT, Infinity Dragon Studios, INO, Inspired Gaming, Iron Dog, Jade Rabbit, JFTW, Kalamba, Lady Luck Games, Leander, Leap, Lightning Box, Live 5 Gaming, LuckSome, Max Win Gaming, Merkur, Microgaming, Nailed It! Games, Neko Games, Neon Valley Studios, NetEnt, NetGaming, NoLimit city, Northern Lights, NYX, Old Skool Studios, OneTouch, Oros, Oryx, PearFiction Studios, PG Soft, Play'n GO, Playzido, Pragmatic Play, Print Studios, Pulse 8 Studios, Push Gaming, Rabcat, RAW iGaming, Realistic Games, Red Tiger, Red7, Reel Time Gaming, ReelPlay, Relax Gaming, Revolver, Scientific Games, Shufflemaster, Skywind, Slingo, Slingshot Studios, Snowborn Games, Spearhead, Spinmatic, Spinomenal, SpinPlay Games, Spribe, Stakelogic, Storm Gaming, Stormcraft Studios, Swintt, Switch Studios, Synot, Thunderkick, Tom Horn, Triple Edge Studios, Wazdan, WMS

Live dealer games

As we mentioned before, Hello Casino primarily dedicates itself to being a slots platform, so the live dealer section on the website doesn’t have much variety. There are a few games in every category, but the majority consists of live game shows.

Game typeNumber of tables
Live blackjack5
Live roulette13
Live poker1
Live baccarat3
Live game shows33

The live casino section at Hello Casino is powered by well-known providers, such as:

  • Pragmatic Play Live
  • Evolution Gaming
  • Ezugi
  • NetEnt

Banking

Hello Casino has half a dozen banking options available for deposits and withdrawals. You can choose between credit cards, e-banking, or e-wallets. All transactions are instant and without any fees attached. Hello Casino doesn’t accept cryptocurrencies.

Deposits

The minimum deposit limit is C$10 and with it, you can claim all of the casino’s bonuses. This is beneficial for casual players that prefer to play with low deposits. The maximum deposit limit depends on your preferred method, but all options are flexible.

Deposit methodLimits
VISAC$10 – C$50,000
C$10 – C$50,000
InteracC$10 – C$25,000
Bank transferC$10 – C$50,000
C$10 – C$25,000
C$10 – C$25,000
PaysafecardC$10 – C$1,000

Note that deposits made via Skrill and Neteller won’t count towards claiming the casino bonuses and free spins.

Payouts

The minimum withdrawal limit is C$10 for all options. Although the maximum withdrawal limit per transaction is not stated on the casino’s website, the maximum weekly limit is low and may affect high rollers. All withdrawals will be paid back to the same payment method used to make a deposit on the account.

Withdrawal methodLimitsPayout time
VISAC$10 – C$12,5001 – 3 days
InteracC$10 – C$12,5001 – 3 days
Bank transferC$10 – C$12,5001 – 3 days
C$10 – C$12,5001 – 3 days
C$10 – C$12,5001 – 3 days

All winnings are paid out as soon as they are processed, which won’t take more than three days. Note that if you have any bonuses active, you need to complete the wagering requirements before any funds can be withdrawn.

  • Daily limit: N/A
  • Weekly limit: C$12,500
  • Monthly limit: N/A

Is Hello Casino reliable?

Hello Casino is a veteran of the online gaming market, with almost two decades of tenure. It’s licensed by the Malta Gaming Authority, which ensures the casino follows strict regulations. All games on the platform are from well-established providers and independently tested. On top of that, Hello Casino holds an eCORGA certificate. In order to protect your personal data and information the website implements high SSL encryption technology.

LicenseMalta Gaming Authority
Parent companyWhite Hat Gaming Ltd.
Established2014
SSL encryption256-bit encryption
RNG certificateseCOGRA certificate
Trustpilot rating2.1
Our security rating4.5

Short of a local license to further increase its trustworthiness, and due to the mostly positive user reviews, we have no reason not to trust Hello Casino. Thus, we rate it with 4.5 out of 5 security points.

Customer support

The standard customer support service is available at Hello Casino, reachable via email or through the 24/7 live chat. Phone support is advertised for members of the VIP Club.

MethodDetails
Live chat24/7
Email[email protected]
Phone supportN/A
FAQsBasic

The FAQs section can be found by clicking the “Help Center” tab, accessible through the live chat icon. It provides some information on several subjects, including account, bonuses, promotions, deposits, technical issues, etc.

Final verdict

Hello Casino is a safe and reliable online casino with long tenure, providing slot games from an impressive lineup of the most popular providers. Other than that, it lacks variety in every other aspect, compared to other modern online gaming platforms. It’s a good choice for players that are not interested in playing with bonus funds, enjoy slots, prefer low deposits, and don’t want constant interruptions from promotions and marketing gimmicks.

FAQs

Is Hello Casino safe?

Yes. Hello Casino holds a license from the Malta Gaming Authority, an eCORGA RNG certificate and implements high SSL encryption technology to protect your personal data and information. Moreover, its tenure alone speaks volumes about its trustworthiness.

Does Hello Casino offer a no deposit bonus?

Yes, a no deposit bonus is available at Hello Casino. However, note that all winnings and withdrawals from all forms of no deposit bonuses are limited to C$100 until you make your first deposit.

How do I verify my account?

You can verify your email via an activation link or other proof that the email account belongs to you. Electronic age verification checks are carried out by the use of third-party agencies to confirm your age. The casino may require and request further information directly from you. If this step is not completed, your account may be suspended and any winnings voided until the account details have been verified.

How long do withdrawals take?

Withdrawals may stay under pending status for a minimum of 24 to 48 hours. Post approval, the time for the withdrawal to reach you would depend on the withdrawal method of choice.

How do I claim a casino bonus?

Bonus offers can be found on the deposit page, once you have selected the amount you would like to deposit and a deposit method, the bonus option will be listed for you to select from. No bonus codes are needed.

Specification: Hello Casino review

Bonus

Up to C$1,300 + 250 free spins

Wagering requirement

35x deposit + bonus, 35x free spins

Devices AndroidDesktopiPadiPhoneTablet
Number of games 1,500+
Payments
Payout time 1-3 days
Software
Type of games BaccaratBlackjackCrapsLive dealerMegaways slotsPokerProgressive slotsRouletteSlotsVideo poker
Licenses Malta

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