Hello Casino review
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Payout:
License:
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Hello Casino bonus
A no deposit bonus is available at Hello Casino for new players. However, winnings and withdrawals from all forms of no deposit bonuses are limited to C$100, until you make your first deposit.
Your first five deposits are eligible for the welcome package for a minimum deposit of C$10. Note that deposits made via Skrill and Neteller won’t count towards claiming the casino bonus and free spins.
| Bonus | Offer |
|---|---|
| No deposit bonus | 25 free spins on multiple slots |
| First deposit | 100% up to C$300 and 100 extra spins |
| Second deposit | 75% up to C$300 and 75 extra spins |
| Third deposit | 50% up to C$300 and 50 extra spins |
| Fourth deposit | 25% up to C$300 and 25 extra spins |
| Fifth Deposit | 100% up to C$100 |
Overall, the welcome package is unfavorable to players. The diminishing match percentages on your subsequent deposits are low, especially considering the maximum deposit amount of the offer. On top of that, the bonus terms make the offer even more unappealing.
Bonus terms
The wagering requirements apply to both your deposit and the bonus funds. The maximum bet limit is too low since the minimum acceptable bet limit for the Canadian market is C$6.5. Should you bet higher than this while the Welcome bonus is active, the casino reserves the right to confiscate all winnings. Unused bonus money expires after 30 days and unused free spins expire after 10 days, which is the only reasonable aspect of Hello Casinos bonus offer.
| Terms | Details |
|---|---|
| Wagering requirement (WR) | 35x deposit + bonus, 35x free spins |
| Maximum bet limit | C$5 |
| Maximum cashout limit | Unlimited |
| Time to complete WR | 30 days for bonus, 10 days for free spins |
Note that different games contribute different percentages toward completing the wagering requirements:
- Slots – 100%
- Scratchcards & Keno – 100%
- Table Games, Video Poker Games, Jackpots, Other Games – 0%
Promotions for existing customers
There aren’t many bonuses to be found at Hello Casino. Sensational Sundays is a form of reload bonus, available every Sunday for a minimum deposit of C$10 and come with a 35x Wagering requirement.
| Promotion | Offer |
|---|---|
| Sensational Sundays | 30% bonus up to C$100 |
| Loyalty gets rewarded | 500 Loyalty Points upon your first deposit |
With your first deposit, you get 500 free loyalty points, which can be exchanged for bonus funds.
Note that the minimum amount of loyalty points you can redeem is 1000, and the bonus funds from loyalty points come with 35x wagering requirements and expire in 3 days.
Overall, the promotions at Hello Casino are not favorable, but that’s not surprising, considering that the main focus of the casino is to be a slots platform.
VIP program
Hello Casinos VIP program is invite only. Everyone can qualify to participate in the exclusive VIP program and you will automatically be invited when you meet the requirements. Once you fit the playing criteria you will receive an invitation from your personal VIP manager, and start enjoying the perks which the VIP program includes.
You will receive invitations for exciting events, exclusive promotions and bonuses, plus the choice between a VIP bonus program or a VIP cashback program – whichever you prefer.
However, a comp conversion program is available for all players. You earn a different amount of Loyalty Points for every C$10 you wager on the casino games. Each game category rewards you with a different number of points, as follows:
- Roulette – 0.25
- Blackjack – 0.5
- Video Poker – 1
- Scratchcards – 2
- Slots – 2
You can exchange a minimum of 1000 loyalty points for bonus funds. The maximum daily redemption value is 10000 points which is equivalent to C$50. Any bonus funds must be wagered 35x on real money games before any winnings can be transferred or withdrawn. Any unused bonus funds expire after 3 days.
| Every C$10 wagered brings you comp points depending on the game category. |
| Every 1000 CPs can be converted to C$5 cash. |
Since you only become a member by invitation and the requirements aren’t stated on the website, we don’t find Hello Casinos VIP program to be beneficial to most players.
Casino games
Hello Casino’s game library consists of over 1,700 titles provided by 107 providers including, but not limited to, Evolution Gaming, NetEnt, Pragmatic Play, Red Tiger Gaming, Ezugi and many more. The main focus of Hello Casino are slots, but there’s an impressive selection of progressive jackpots and magaways slots.
| Game type | Number of games |
|---|---|
| Slots games | 1,200+ |
| Progressive jackpots | 163 |
| Megaways slots | 144 |
| Video poker | 1 |
| Table & card games | 74 |
| All types | 1,700+ |
Hello Casino also has a variety of table and card games. However, we would like to see more video poker being included in the future, since at the time of writing, we only found one.
All casino game providers
Live dealer games
As we mentioned before, Hello Casino primarily dedicates itself to being a slots platform, so the live dealer section on the website doesn’t have much variety. There are a few games in every category, but the majority consists of live game shows.
| Game type | Number of tables |
|---|---|
| Live blackjack | 5 |
| Live roulette | 13 |
| Live poker | 1 |
| Live baccarat | 3 |
| Live game shows | 33 |
The live casino section at Hello Casino is powered by well-known providers, such as:
- Pragmatic Play Live
- Evolution Gaming
- Ezugi
- NetEnt
Banking
Hello Casino has half a dozen banking options available for deposits and withdrawals. You can choose between credit cards, e-banking, or e-wallets. All transactions are instant and without any fees attached. Hello Casino doesn’t accept cryptocurrencies.
Deposits
The minimum deposit limit is C$10 and with it, you can claim all of the casino’s bonuses. This is beneficial for casual players that prefer to play with low deposits. The maximum deposit limit depends on your preferred method, but all options are flexible.
| Deposit method | Limits |
|---|---|
 | C$10 – C$50,000 |
 | C$10 – C$50,000 |
 | C$10 – C$25,000 |
 | C$10 – C$50,000 |
 | C$10 – C$25,000 |
 | C$10 – C$25,000 |
 | C$10 – C$1,000 |
Note that deposits made via Skrill and Neteller won’t count towards claiming the casino bonuses and free spins.
Payouts
The minimum withdrawal limit is C$10 for all options. Although the maximum withdrawal limit per transaction is not stated on the casino’s website, the maximum weekly limit is low and may affect high rollers. All withdrawals will be paid back to the same payment method used to make a deposit on the account.
| Withdrawal method | Limits | Payout time |
|---|---|---|
| C$10 – C$12,500 | 1 – 3 days |
| C$10 – C$12,500 | 1 – 3 days |
| C$10 – C$12,500 | 1 – 3 days |
| C$10 – C$12,500 | 1 – 3 days |
| C$10 – C$12,500 | 1 – 3 days |
All winnings are paid out as soon as they are processed, which won’t take more than three days. Note that if you have any bonuses active, you need to complete the wagering requirements before any funds can be withdrawn.
- Daily limit: N/A
- Weekly limit: C$12,500
- Monthly limit: N/A
Is Hello Casino reliable?
Hello Casino is a veteran of the online gaming market, with almost two decades of tenure. It’s licensed by the Malta Gaming Authority, which ensures the casino follows strict regulations. All games on the platform are from well-established providers and independently tested. On top of that, Hello Casino holds an eCORGA certificate. In order to protect your personal data and information the website implements high SSL encryption technology.
| License | Malta Gaming Authority |
| Parent company | White Hat Gaming Ltd. |
| Established | 2014 |
| SSL encryption | 256-bit encryption |
| RNG certificates | eCOGRA certificate |
| Trustpilot rating | 2.1 |
| Our security rating | 4.5 |
Short of a local license to further increase its trustworthiness, and due to the mostly positive user reviews, we have no reason not to trust Hello Casino. Thus, we rate it with 4.5 out of 5 security points.
Customer support
The standard customer support service is available at Hello Casino, reachable via email or through the 24/7 live chat. Phone support is advertised for members of the VIP Club.
| Method | Details |
|---|---|
| Live chat | 24/7 |
| [email protected] | |
| Phone support | N/A |
| FAQs | Basic |
The FAQs section can be found by clicking the “Help Center” tab, accessible through the live chat icon. It provides some information on several subjects, including account, bonuses, promotions, deposits, technical issues, etc.
Final verdict
Hello Casino is a safe and reliable online casino with long tenure, providing slot games from an impressive lineup of the most popular providers. Other than that, it lacks variety in every other aspect, compared to other modern online gaming platforms. It’s a good choice for players that are not interested in playing with bonus funds, enjoy slots, prefer low deposits, and don’t want constant interruptions from promotions and marketing gimmicks.
FAQs
Yes. Hello Casino holds a license from the Malta Gaming Authority, an eCORGA RNG certificate and implements high SSL encryption technology to protect your personal data and information. Moreover, its tenure alone speaks volumes about its trustworthiness.
Yes, a no deposit bonus is available at Hello Casino. However, note that all winnings and withdrawals from all forms of no deposit bonuses are limited to C$100 until you make your first deposit.
You can verify your email via an activation link or other proof that the email account belongs to you. Electronic age verification checks are carried out by the use of third-party agencies to confirm your age. The casino may require and request further information directly from you. If this step is not completed, your account may be suspended and any winnings voided until the account details have been verified.
Withdrawals may stay under pending status for a minimum of 24 to 48 hours. Post approval, the time for the withdrawal to reach you would depend on the withdrawal method of choice.
Bonus offers can be found on the deposit page, once you have selected the amount you would like to deposit and a deposit method, the bonus option will be listed for you to select from. No bonus codes are needed.
Specification: Hello Casino review
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