CasiGO Casino review

Expert ScoreRead review


1-3 days


35x deposit + bonus, 35x free spins


Up to C$1,100 + 325 free spins

35x deposit + bonus, 35x free spins

CAD accepted

Crypto accepted

6Expert Score
CasiGO is a relatively new addition to the online gambling market with plenty of advantages. Among them are over 5,000 games—most of them slots and jackpots—as well as a valid MGA license and plenty of available trusted payment methods. No online casino in Canada is truly flawless. In CasiGo’s case, the pros may outweigh the cons, but there are still a few issues to work out. Most notably are the casino’s geo-restrictions, the fact you can’t try games for fun without an account, and the slow withdrawals which might take up to 3 days not including the approval process which takes a couple of days as well.
Customer experience
  • More than 5,000 games on offer
  • MGA license
  • Dozens of trusted payment options
  • Powered by over 30 of the top software providers[AD1]
  • Monthly promotions calendar
  • No guest accounts – you must register to play games for free
  • No video poker games

CasiGO Casino bonus

The CasiGO welcome bonus is bigger than what most casinos in Canada offer. Unfortunately, the wagering requirements are also higher, and you’re obliged to make several deposits to claim the full amount. On the positive side, it comes with a big batch of free spins on Play’n GO’s Book of Dead. It’s a sort of run-of-the-mill offer that’s higher than the average but let down by the higher wagering requirements.

One thing to keep in mind – the welcome offer is not available for deposits made via Neteller or Skrill.

First deposit150% up to C$200 and 50 free spins on Book of Dead
Second deposit50% up to C$200 and 50 bonus spins on Book of Dead
Third deposit75% up to C$200 and 75 bonus spins on Book of Dead
Fourth deposit125% up to C$500 and 150 bonus spins on Book of Dead

Most Canadian online casinos have a 100% first deposit bonus up to C$100 which is considered the average bonus amount for this region. Compared to these offers, CasiGO has a much bigger bonus, but it’s spread across your first four deposits. The median wagering requirements are around 30x, while CasiGO needs you to wager the deposit and bonus 35 times. Since it’s a higher amount, it means you’ll spend a lot more money in the casino.

It would have been great if the casino cut off the second and third deposit bonuses and lowered the wagering on the first one. A 100% first deposit bonus up to C$100 with some free spins and wagering of 25x-30x is more than enough to draw players in when the terms are fair.

Bonus terms

The wagering requirements for CasiGO’s welcome offer are just above the average. Most casino sites will keep them at 30x which is a favorable number. CasiGO’s wagering is set at 35x which is a bit higher, and the fact that it’s a bigger bonus makes the rollover number that much unfavorable.

To make things worse, the maximum bet limit is set to 20% of the bonus value which doesn’t apply if the bet is less than C$5. That puts the bet limit lower than the average and frankly unacceptable.

Wagering requirement (WR)35x deposit + bonus, 35x free spins winnings
Maximum bet limitC$5
Maximum cashout limitNone for deposit bonuses, amount equivalent to the number of spins assigned for free spins
Time to complete WRNone for deposit bonuses amount equivalent to the number of spins assigned for free spins

To improve the bonus, the casino should start with lower wagering requirements and a higher maximum bet of around C$10. Also, it can allow Skrill and Neteller deposits and not restrict new players to using other options in order to claim the welcome bonus.

Promotions for existing customers

There are plenty of promotions for existing customers at CasiGO. In fact, there’s a special promotion for every day of the week and plenty of tournaments to participate in. To be honest, not a lot can be done to improve this department. The variety of daily bonuses keeps things fun, and they’re all different and available in different games to keep players entertained.

Moolah Mondays20 bonus spins on Queen of Alexandria on deposits of C$20
Treasure Tuesdays100 spins on Wacky Panda with a minimum deposit of C$20
Walkout WednesdaysPromotions on the casino’s latest games
Getback Thursdays10% cashback on all losses during the day up to C$100
Fiesta Fridays10% match offer on all deposits made on Friday
Slick Saturdays20% match deposit offer up to C$50 and 10 free spins on Squealin’ Riches
Spin Up Sundays1 spin for each C$1 deposited up to C$20

Most of the standard promotion terms apply for the daily bonuses. The promotional terms are available in a separate section of the website that talks specifically about these T&Cs. It’s always a great idea to check the terms before claiming a bonus as the casino reserves the right to change the terms as it sees fit.

VIP program

The VIP program in CasiGO is your usual five-tier loyalty club. All players start on the Green level and make their way up to other tiers named after different colors. The moment you register and make your first deposit you earn 500 loyalty points, with the first level—Blue—requiring at least 2,250 loyalty points. The third one is a bit steeper, and you’ll need a lot more loyalty points for the fourth and the final fifth tier (Purple).

As you progress across the levels you get different perks and prizes as well as personalized gifts. At the top level, you can even expect private events of your choice and exclusive invites to special events and promos. Aside from the level names, most of the other stuff is similar to what other Canadian casinos offer all the way down to a personal account manager.

Green0 – 2,248C$10 bonus and 2.5% monthly cashback
Blue2,250C$25 bonus and 5% monthly cashback
Orange15,000C$50 bonus and 10% monthly cashback
Red75,000C$100 bonus and 15% monthly cashback
Purple150,000Unlimited daily redemption points, personalized gifts, private events

The loyalty tiers at CasiGO casino are a bit hard to reach. The first and second levels should be no problem for loyal players, but reaching the higher tiers is impossible for casual players. The best bonuses are—expectedly—at the highest level, and come with extra perks that are still not enough to justify the mountain of money you’ll spend to get there. 

Loyalty points are converted at a rate of 1,000 loyalty points=C$5.

Every C$10 you wager bring you a different number of loyalty points depending on the game (maximum is 2 points on slots)
You’ll get C$5 for every 1,000 loyalty points you convert

The loyalty points you get for each C$10 you spend on games are low. The maximum is set to 2 on slots and scratch cards, while roulette and live casino games bring you 0.25 each. You can only redeem up to 10,000 loyalty points per day which is equivalent to C$50. The rate is almost abysmal considering how hard it is to earn the loyalty points. 

Casino games

With more than 5,000 games on offer, we can safely say that CasiGO’s game variety is excellent. It’s a much higher game count than the average which is around 1,500. The game lobby includes everything from classic slots and jackpots to live dealer games, so there isn’t anything missing unless you’re a video poker fan which we couldn’t find.

The casino has a neatly organized lobby. It has filters for slots and other games – for example, you can click on Megaways or Drops & Wins to list all these games immediately. To top it off, there are main tabs right on top of the lobby where you can browse games per category, favorites, or last player which is a cool addition. There’s a search bar too if you want to find your faves in a jiffy.

As for the game studios, there are dozens available including the likes of 1×2 Gaming, Pragmatic Play, Games Global, Play’n GO, and IGT among others.

Game typeNumber of games
Slots games3,000+
Progressive jackpots50+
Megaways slots60+
Video pokerN/A
Table & card games100+
All types5,000+

If CasiGO adds a decent collection of video poker machines, it could have an almost perfect lobby. Also, a few more advanced filters wouldn’t hurt, such as sorting A-Z or by bet.

All casino game providers

1x2gaming, 2By2, 4ThePlayer, Ainsworth, Alchemy Gaming, All41 Studios, Apollo Games, Area Vegas, Armadillo Studios, Asylum Labs, Aurum Signature Studios, BGaming, Big Time Gaming, Blue Guru Games, Blueprint, Booming Games, Buck Stakes Entertainment, Chance Interactive, Colossus Bets, Crazy Tooth Studios, DWG, Electric Elephant Games, ELK, Endemol Shine Gaming, Eyecon, Ezugi, Fantasma, Felt Gaming, Fortune Factory Studios, Foxium, Gacha Studios, Gameburger Studios, Games Inc, Gamevy, Gaming Corps, Gold Coin Studios, Golden Rock Studios, Gong Gaming, Hacksaw Gaming, Hammertime Games, High Limit Studios, Infinity Dragon Studios, INO, Inspired Gaming, Iron Dog, Jade Rabbit, JFTW, Kalamba, Lady Luck Games, Leander, Leap, Lightning Box, Live 5 Gaming, LuckSome, Max Win Gaming, Merkur, Microgaming, Nailed It! Games, Neko Games, Neon Valley Studios, NetGaming, NoLimit city, Northern Lights, Old Skool Studios, OneTouch, Oros, Oryx, PearFiction Studios, PG Soft, Play'n GO, Playzido, Pragmatic Play, Print Studios, Pulse 8 Studios, Push Gaming, Rabcat, RAW iGaming, Realistic Games, Reel Time Gaming, ReelPlay, Relax Gaming, Revolver, Scientific Games, Skywind, Slingo, Slingshot Studios, Snowborn Games, Spearhead, Spinmatic, Spinomenal, SpinPlay Games, Stakelogic, Storm Gaming, Stormcraft Studios, Swintt, Switch Studios, Thunderkick, Tom Horn, Triple Edge Studios, Wazdan

Live dealer games

Both Evolution Gaming and Ezugi power CasiGO’s live casino lobby. They are widely considered the best in the business, so you can expect the biggest live dealer hits and plenty of variety. Live blackjack, live roulette, and game shows are properly covered, and Canadian players love these games the most.

Table poker is represented by Live Hold’em, so if you have a video poker itch you can’t scratch, this one’s a good alternative

Game typeNumber of tables
Live blackjack15+
Live roulette10+
Live poker5+
Live baccarat10+

Unfortunately, there aren’t any live casino bonuses in CasiGO. It’s a shame if the casino never offers one as it would elevate the quality of this department.


CasiGO accepts various payment methods Canadian players have no trouble using. You can go with credit and debit cards, e-wallets, or prepaid vouchers. Cryptocurrencies are not on the menu, but at least the casino accepts CAD, so no pesky currency conversion fees.

It’s a standard collection of available options, including Canada-friendly payments such as Interac.


The minimum and maximum deposit limits are set at C$10 and C$5,000 respectively. CasiGO accepts popular payment methods among young Canadians, with all deposits taking place on the Cashier page. It’s easy and fast to make a deposit with the casino charging nothing in terms of fees.

Deposit methodLimits
VISAC$10 – C$5,000
C$10 – C$5,000
InteracC$10 – C$5,000
C$10 – C$5,000
C$10 – C$5,000
PaysafecardC$10 – C$5,000

Canadian players are likely to use Interac which is already a popular option at online merchants. It’s easy to use and needs no setting up. If you want to deposit large sums, online banking is the best choice.


Withdrawals at CasiGO are automatically paid to the deposit method you used previously. We can honestly say they’re a bit slow, as each request goes through a mandatory 1-2 days pending period. After that, it takes up to 3 days for the winnings to reach your account. That’s a bit on the slow side.

Withdrawal methodLimitsPayout time
VISAC$10 – /1 – 3 days
C$10 – /1 – 3 days
InteracC$10 – /1 – 3 days
C$10 – /0 – 2 days
C$10 – /0 – 2 days

Interac is once again the most popular option for Canadian players. You can choose alternatives, but more or less, they’re the same. There’s a weekly withdrawal limit of $5,000 which is low, which puts the monthly limit at C$20,000, so it’s not a high roller’s dream casino.

  • Weekly limit: C$5,000
  • Monthly limit: C$20,000

Is CasiGO Casino reliable?

CasiGO is a newer arrival on the Canadian market, so it needs a few more years under its belt to make the case for a reliable casino. User reviews are kind of divided, with many citing payout issues and locked winnings. For every good review, there are 4-5 that call it a scam, even if the MGA license provides decent credibility.

The casino can do a lot more when it comes to transparency as we don’t know if the games are RNG-certified.

LicenseMalta Gaming Authority
Parent companyWhite Hat Gaming
SSL encryption256-bit encryption
RNG certificatesNone
Trustpilot rating1.9
Our security rating1.5

Customer support

The customer support at CasiGO casino is friendly. They don’t use bots, but real support agents who speak English. Like many others, it will need you to verify your account before you can withdraw for the first time. Additional verification checks will be required if you’re withdrawing more than C$2,000. Support hours are live 24/7 via email and live chat. 

The documents can be sent from your account page, so that’s easy. There’s a FAQ page too, but it’s basic without any search filters or something of the sort.

Live chat24/7
Email[email protected]
Phone supportN/A

Final verdict

CasiGO is an interesting casino, but it needs a bit more transparency for us to recommend it. It has more than 5,000 games which is great, and many payment methods to choose from. Furthermore, it accepts CAD which Canadian players will appreciate.

However, it needs to prove it has an RNG certificate and improve its FAQ section, deposit/withdrawal limits, and withdrawal times. It’s not ideal from any aspect, so there’s definitely more room to grow.


Is CasiGO a safe casino to join?

Yes, CasiGO is a safe casino to join. It has SSL encryption to keep your private details safe, and an MGA license too. On the negative side, it is run by White Hat Gaming which has been at the center of rigged games scandals.

How long do CasiGO’s withdrawals take?

CasiGO’s withdrawals are a bit slow. The casino needs up to 2 days to process each withdrawal, after which you can wait for up to 3 days depending on your payment provider. Plus, you can only withdraw up to C$5,000 per week which is too low.

How many games does CasiGO casino have?

One of the casino’s strongest points is the fact that it has over 5,000 games. They include slots, jackpots, table, card, and live dealer games, but there’s no sign of video poker.

Specification: CasiGO Casino review


Up to C$1,100 + 325 free spins

Wagering requirement

35x deposit + bonus, 35x free spins

Devices AndroidDesktopiPadiPhoneTablet
Number of games 5,000+
Payout time 1-3 days
Type of games BaccaratBlackjackCrapsLive dealerMegaways slotsPokerProgressive slotsRouletteSlots
Licenses Malta

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