Jonny Jackpot Casino review

Jonny Jackpot Casino bonus

Welcome bonuses are a huge draw for new casino players, and Jonny Jackpot knows that truly well. It has an average welcome bonus most players would have no trouble gobbling up. It’s a mix of a first deposit bonus with free spins that goes perfectly in line with what most casinos offer.

For those wondering if it’s a good or bad offer, we think it’s leaning on the latter. First and foremost, the wagering is high and includes the deposit and received bonus, while the free spins have a win cap. While the terms are a bit better than what the competition offers, it’s not what we’d call great in any case.

On average, we consider wagering requirements as 30x as barely fair. Anything under that is fair. Jonny Jackpot’s welcome offer has wagering requirements of 35x for the deposit and bonus, so you eventually have to spend almost C$30,000 in 30 days in order to cash out the bonus. It’s simply not worth spending that kind of money to get winnings worth a few hundred dollars.

The free spins are issued on one of the top slots, but similar to the deposit bonus terms, the T&Cs are unfair, especially considering the winning cap.

Bonus terms

The minimum deposit for the Jonny Jackpot welcome bonus is C$10. You must register and verify your account via email to qualify for the offer. Once you deposit any amount between C$10 and C$400, the casino will double up. It sweetens the pot with 50 free spins on Legacy of Dead, but that doesn’t make things better.

You must wager the deposit and bonus 35 times before withdrawal. The free spins are valid for 24 hours only, and have a cap of C$50. That’s not great, especially since you can easily hit that amount in a few spins if you get lucky.

The terms and conditions are honestly not great. If you hit the maximum bonus, completing the wagering requirements is nearly impossible. Plus, you need to rush to use your free spins as they’re only valid for 24 hours. Overall, the terms are not great, so we think you should skip the welcome bonus altogether.

Promotions for existing customers

Regulars at Jonny Jackpot can look forward to daily bonuses. Open the promotions lobby and there will be an offer displayed for that particular day along with conditions how to get it. Since these offers are for registered customers, you’ll have to pay the casino a visit, log in with your credentials, and claim the bonus per the instructions.

But, considering the terms for the welcome offer, we think it’s best to take a deep look at the terms. There might be some hooks that prevent you from enjoying the bonus to the fullest as most casinos do.

The daily bonuses are subject to change, so we can’t recommend a single one. Take a look at what’s on the table and see for yourself if the terms are fair and the bonus is worth getting.

VIP program

There’s no question that VIP programs are a frill, and we have yet to see a player that truly benefits from such offers. A glance at Jonny Jackpot’s VIP program confirms it. Similar to other casinos, the VIP program has five levels, but this time, they’re named after colors instead of deluxe statuses or expensive metals. How innovative.

As a VIP, you’re entitled to regular bonuses and perks. Some exclusive invites are also to be expected. Similar to other loyalty programs, this one is point-based as well.

As you can see, only the highest level features private invites. There’s no word on a personal account manager which is probably the most usable part of VIP programs. When it comes to the loyalty points, you get 500 on your first deposit, and more as you wager on games. When you accumulate 1,000, you can exchange them for bonus funds.

Game contributions are not great – you get a maximum of 2 loyalty points for every C$10 you spend on slots. Since the CPs required are too high to catch up on, you’ll need to spend a lot of money to progress, which isn’t ideal.

Casino games

The casino is powered by some of the largest gaming providers including the likes of Play’n GO, Pragmatic Play, and Games Global. The latter is Jonny Jackpot’s official provider, even though you’ll find games from other studios too in the lobby. In terms of game variety, you won’t find many game types missing.

Jonny Jackpot has made navigation a breeze thanks to decent categorization and a simple layout. There are big tiles displayed for all the games, with all the navigation tabs above them. Simple and easy. There’s a search bar too so you can find your faves quickly.

Most of the available games are slots as expected. The casino might improve the jackpot collection in the future and may pay more attention to table poker games. But, that’s nitpicking – overall, the game library is solid and will get better as it grows in the future.

Live dealer games

The live dealer games at Jonny Jackpot are powered by Evolution Gaming and Pragmatic Play Live. Also known as the best duo on the live gaming market, you’ll get plenty of hits in this lobby. The biggest live casino games are featured on the front page, so you won’t have to dig deep to find them.

Live blackjack and live roulette are decently covered, and so is live baccarat. You get classic and exotic titles with advanced features in high-definition video quality and professional live dealers.

There are around 50 games on offer, including live shows. What we didn’t like is that there are no separate game categories in this section, nor there is a live casino bonus. By adding even one live casino offer and improving the categorization the casino will thrive.

Banking

As the casino says, it offers a long list of convenient and safe payment methods. The options range from online banking and credit/debit cards to e-wallets and prepaid vouchers. Unfortunately, the casino hasn’t caught the crypto bug yet. But, all the options are secure, so you won’t find many options missing.

Deposits

The minimum deposit you can make in the casino is only C$10 which is great. There’s no mention of the maximum deposit limits, so we believe it’s a question of your personal payment method limits. The variety is solid and the casino accepts CAD so you can make deposits in your native currency.

Deposit method	Limits
	C$10 – /
	C$10 – /
	C$10 – /
	C$10 – /
	C$10 – /
	C$10 – /
	C$10 – /
	C$10 – /
	C$10 – /

Frequent depositors will most likely use Interac as it’s the leading online payment method in Canada. PayPal is a good option too, and so is Pay by Phone for smaller deposits on the go. If you want to deposit larger amounts of money, bank wire is the safest way to go.

Payouts

The minimum withdrawal is C$10 which is fairly OK. Jonny Jackpot pays withdrawals automatically to the deposit method you used previously. You can’t use all of the available deposit options, but most are covered.

Withdrawal method	Limits	Payout time
	C$20 – C$5,000	1 – 3 days
	C$20 – C$5,000	1 – 3 days
	C$20 – C$5,000	3 – 5 days
	C$20 – C$5,000	0 – 2 days
	C$20 – C$5,000	0 – 2 days
	C$20 – C$5,000	0 – 2 days
	C$20 – C$5,000	2 – 3 days

What we didn’t like is that the weekly limit is only C$5,000. Hit a jackpot and you’ll top that amount fast. If you hit bigger wins, you’ll get them in installments unless you unlock the higher VIP levels with higher withdrawal limits. Withdrawal times are also slow; the casino processes each request in 1-2 days, after which it might take up to 3 for the money to reach your account, bringing the total processing time to up to 5 days.

• Weekly limit: C$5,000

Is Jonny Jackpot Casino reliable?

Jonny Jackpot is part of a big brand – White Hat Gaming which has a far-reaching online casino network. It’s been around for a few years and has a valid MGA license, so we can call it reliable. But, we find the low Trustpilot rating a bit concerning with users citing stolen deposits and inexplicably closed accounts.

On the other hand, the games are fair. The casino has the eCOGRA Seal of Approval which ensures its games are fair and offer random results per round.

Thanks to the Malta Gaming Authority license and proper SSL encryption, we can give Jonny Jackpot a decent security rating.

Customer support

You can get in touch with Jonny Jackpot’s customer service agents any time of the day or night via email or live chat. The latter is a much more responsive option. The verification process takes about average time, so you should get the KYC badge in around 24 hours. Submitting the docs is safe thanks to SSL encryption and can be done straight from the account page.

What’s surprising is the lack of a FAQ or Help section. A lot of the information can be found under the terms, but a FAQ or Help page would greatly improve the customer support area.

Final verdict

Jonny Jackpot is a reliable brand that many Canadian players call home. It has thousands of games from the best providers and a valid MGA license. On the other hand, the bonus terms are not that great, and there’s no FAQ page which is a bit strange.

But, the pros far outweigh the cons in this case. Jonny Jackpot is a solid all-rounder with a few issues, but the truth is that you’ll never find a casino that has it all.

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