Twin Casino review

5.6
Expert ScoreRead review

Games:
2000+

Payout:
3-5 days

License:
Malta

WR:
30x deposit + bonus, 40x free spins

Category:

Up to C$400 + 420 free spins

30x deposit + bonus, 40x free spins

CAD accepted

Crypto accepted

5.6Expert Score
Twin Casino has been online since 2017, and currently has more than 2,000 casino games of all types. They offer games from video slots to video pokers from some of the top suppliers in the industry. Members can enjoy titles from the likes of NetEnt, Games Global, Play’n GO, Quickspin, Yggdrasil, Pragmatic Play and Genii. Games can be played instantly through your web browser or you can use their mobile app casino. Their customer service is award-winning and highly regarded. On the other hand, Twin Casino’s VIP program is not very impressive, to say the least. Moreover, they do not accept crypto currencies of any kind, which makes transaction options somewhat limiting.
Security
8
Games
3.6
Bonus
3
Payments
6.6
Customer experience
6.6
PROS
  • Wide variety of games
  • Large progressive jackpots
  • Live dealer games
  • Mobile-friendly
  • High withdrawal limit
CONS
  • No crypto transactions
  • Poor VIP program

Twin Casino bonus

The bonus promotions at Twin Casino are pretty inviting, especially the welcome bonus which applies to your first two deposits. The wagering requirements are also very low and you get a huge amount of free spins. On top of that, you have 30 days to complete the playthrough requirements. No promo codes are needed, just click the designated button to activate the bonus.

BonusOffer
No deposit bonus20 free spins on Book of Dead
First deposit100% bonus to C$200 and 200 free spins
Second deposit100% bonus to C$200 and 200 free spins

The minimum qualifying deposit for the bonuses is C$10. Combined with the match bonus on your first two deposits makes Twin Casino bonuses favorable. They also offer significantly more free spins than their competitors.

Bonus terms

The bonus terms, however, are somewhat bittersweet. The 30x deposit and bonus wagering requirement is good, but the maximum bet limit of C$5 is very low, when it’s common to find other Canadian online casinos enforcing a C$10 max bet limit or in the worst case C$7.5. Also, your free spins are forfeited if you don’t meet the wagering requirement in 7 days.

TermsDetails
Wagering requirement (WR)30x deposit + bonus, 40x free spins
Maximum bet limitC$5
Maximum cashout limitC$100
Time to complete WR30 days for bonuses, 7 days for free spins

The period of 30 days allowed to complete the wagering requirement is more than acceptable, regardless of the amount you claim on your first deposits. In addition, there is a no deposit bonus which enables you to win and withdraw real money. Nevertheless, there is a verification deposit for any no deposit bonus at all online casinos.

Promotions for existing customers

The weekly promotions at Twin casino are not very impressive. They offer daily multiplayer leaderboard races on slots for pool prizes, free spin tokens hunts on selected games and random bonus deals. There are no reload bonuses offered.

PromotionOffer
Twin RacesDaily pool prizes
Game of the WeekFree spin tokens
Weekly DealsFree spins of cashback

Note that some Twin Races are subjected to a minimum amount of spins to qualify for a prize. You must claim all prizes within 7 days from the moment the race ends or else they are forfeited. In our opinion, Twin Casino will greatly benefit from introducing weekly reload bonuses that will benefit a larger palette of players.

VIP program

Twin Casino’s VIP program may be its weakest asset. With the basic four tiers, only quality of life benefits and slightly larger bonuses are not at all appealing. You progress by wagering, however, the bets must be higher than C$0.3.

LevelThresholdsBenefits
BronzeN/AAccess to Loyalty Promotions
Serviced by dedicated Loyalty Team
Loyalty Races with increased prizes
GoldN/AEverything from Bronze
Faster Withdrawals
Cashback paid in bonus money
Access to VIP Shop
PlatinumN/AEverything from Gold
Access to VIP Promotions
Serviced by VIP Team
Personalized Cashback paid in Cash
DiamondN/AEverything from Platinum
Direct contact to Account Manager
Event’s invitations
Higher Cashback, paid in Cash

In its current state, the VIP program is simply not worth your attention. A larger variety of tiers and prizes would be more interesting and a welcomed addition.

Every C$1 wagered brings you 1 loyalty point.
No comp to cash conversion available.

Aside from measuring your activity, the comp points have no other purpose at Twin Casino.

Casino games

The selection of games at Twin Casino is decent. They offer many games from popular providers, as well as some more unfamiliar ones from smaller developers. The range is vast and nicely covers table games, video poker and live dealer games. Most worthy of note are the progressive jackpots which have quite substantial prizes. Currently, Twin Casino has 42 game providers available and the list is expanding. The website has decent filters making finding your game of choice easy.

Game typeNumber of games
Slots games1,600+
Progressive jackpots59
Megaways slots89
Video poker10+
Table & card games78
All types2,000+

Even though Twin Casino’s game selection is sizable, it still is average. A larger number of games, as well as game providers, would be welcomed. Virtual poker games, baccarat and other card games have seriously limited variety.

All casino game providers

1x2gaming, Betsoft, Big Time Gaming, Blueprint, Booming Games, Endorphina, Evolution, Evoplay, Gamomat, Genii, Hacksaw Gaming, High 5, Inspired Gaming, Iron Dog, iSoftBet, Kalamba, Merkur, Microgaming, NetEnt, NoLimit city, Oryx, PG Soft, Play'n GO, Playson, Pragmatic Play, Push Gaming, QuickFire, Quickspin, Red Tiger, Relax Gaming, Revolver, Spinmatic, Stakelogic, Thunderkick, Tom Horn, Wazdan, Yggdrasil

Live dealer games

The live games at Twin Casino are provided by five game studios: 

  • Pragmatic Play
  • Games Global
  • Ezugi
  • OnAir Entertainment
  • BetGames

These are well organized, as the games have all been placed in their own relevant category. Blackjack and roulette are dominant, with a large selection and interesting variants, such as Infinite Blackjack and Speed Roulette. They also offer craps games and other not-too-common varieties at online casinos.

Game typeNumber of tables
Live blackjack78
Live roulette27
Live poker4
Live baccarat36
Live game shows7

There are no promotions for live casino players at the moment. However, the games are safe and there is something for everybody.

Banking

Twin Casino accepts just over a dozen payment methods. Those include credit cards, e-wallets, online banking and vouchers. The minimum deposit is C$10 for nearly all depositing methods and there are no fees. Deposits are transferred to your casino account instantly.

Twin Casino does not accept cryptocurrencies.

Deposits

You can play at Twin Casino as soon as you deposit with one of the available deposit options. All deposits are instant and free of charge. Larger deposits may be subject to verification. The addition of cryptocurrencies would be most helpful since they are highly popular.

Deposit methodLimits
VISAC$10 – C$5,000
C$10 – C$5,000
InteracC$15 – C$3,000
C$10 – C$5,000
C$10 – C$5,000
PayzC$10 – C$5,000
C$15 – C$3,750
C$10 – C$5,000
C$25 – C$250
C$10 – C$5,000
C$10 – C$5,000
PaysafecardC$10 – C$500
C$15 – C$5,000

The minimum and maximum limits are quite flexible and they are generally the same for all options.

Payouts

The minimum withdrawal threshold starts at C$10. The maximum you can withdraw per transactional is C$5,000, which will affect high rollers. When you withdraw using e-wallets you get the money immediately after the pending period is completed. If you’re withdrawing using a credit card, you might have to wait up to five days to get your funds.

Deposit methodLimitsPayout time
VISAC$10 – C$5,0002 – 5 days
C$10 – C$5,0002 – 5 days
InteracC$50 – C$5,0001 – 3 days
C$10 – C$5,000Instant
C$10 – C$5,000Instant
AstroPayC$10 – C$10,000Instant
PayzC$10 – C$5,000Instant
C$15 – C$5,000Instant
C$10 – C$5,000Instant
C$10 – C$5,000Instant
C$15 – C$5,000Instant

All withdrawals are also free, the maximum daily withdrawal limit is C$5,000. Payout limits are standard and acceptable to most casual players.

  • Daily limit: C$10,000
  • Weekly limit: N/A
  • Monthly limit: N/A

Is Twin Casino reliable?

Twin Casino has been in the online gambling market for 6 years. It is licensed by the Malta Gaming Authority which is one of the strictest gaming authorities in the world and ensures players are treated fairly. SSL encryption is used to guard all transactions. 

Overall, the casino is safe and fair, but there is always room for improvement and some more transparency regarding the terms and conditions.

LicenseMalta Gaming Authority
Parent companyOring Ltd. Casinos
Established2017
SSL encryption256-bit Cloudflare
RNG certificatesN/A
Trustpilot rating3.4
Our security rating4

Customer support

Twin Casino offers 24/7 live chat to their customers. The second option that you have to contact customer support at Twin Casino is via email. Support can also be reached via an online contact form. They did not include a telephone option like most casinos do.

MethodDetails
Live chat24/7
Email[email protected]
Phone supportN/A
FAQsAverage

You can find a FAQs section at the bottom of every page on their website. It is pretty standard but quite comprehensive, with answers to a range of different questions for every topic.

Final verdict

Overall, Twin Casino appears to be a slightly above-average online casino that has minor problems in each area that we explored. Their strength lies in their live dealer games and slot games. The fact that they seem to be constantly adding games and promotions to their site really goes to show that they are serious about being a household name in the gambling market. In its current state, their bonuses are not very favorable to players, but their games are fair and safe. The website has good filters, all games are divided by types and are easy to find. We would recommend you try it out and give it a total score of 4 out of 5.

FAQs

Is Twin Casino a safe and licensed online casino?

Yes. The owner and operator, Oring Ltd, acquired a license from the Malta Gaming Authority, one of the most reputable licenses in online gaming. It requires operators to follow a strict code of conduct to ensure fair play as well as a sound Responsible Gambling policy.

What are the playthrough requirements for the promotions on Twin Casino?

For bonus money, the playthrough requirement is 30x the amount of the deposit + bonus you received. For free spins, the playthrough requirement is 40x the amount of money you win in those free spins.

How long does it take to withdraw from Spin Casino?

You won’t have to wait longer than a couple of working days. The most common way of payment is a bank transfer. You can use your prepaid VISA and MasterCard to top up the account but not withdraw. The best way is to simply use the same method for both deposit and withdrawal.

What does wagering mean?

Deposited funds and any bonuses must always be turned over (wagered). To withdraw winnings generated with bonus balance, an amount equal to both deposit + bonus must be wagered 30 times unless otherwise specified in the terms of the particular promotion.

How long do Twin Casino withdrawals take?

As quickly as possible, although the process may take about 24 hours. Please bear in mind that your payment provider may take a little longer. Document verification or gameplay validation may also delay this process.

What is the average response time by the customer service department if you try to contact them via Live Chat?

The timeframe advertised on their website is 30 seconds, however, this is only during their customer support business hours.

Specification: Twin Casino review

Bonus

Up to C$400 + 420 free spins

Wagering requirement

30x deposit + bonus, 40x free spins

Devices AndroidDesktopiPadiPhoneTablet
Number of games 2,000+
Payments
Payout time 3-5 days
Software
Type of games BaccaratBlackjackLive dealerMegaways slotsProgressive slotsRouletteSlotsVideo poker
Licenses Malta

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